NPS
75
8 responses
Selected period
8 responses
88%
7 Promoters
0%
0 Passives
13%
1 Detractor

NPS over time

NPS
75
8 responses
Selected period
88%
7 Promoters
0%
0 Passives
13%
1 Detractor
9

When I visited the shop I was really impressed with how friendly the staff was. And everything always fits great.

9

Great great great. My new favorite clothing brand. I think I own one of everything you sell :)

9

Best shopping experience I’ve had in a long time. App was super easy to use, checkout was quick, and everything arrived super fast. Love it.

3

While everything is nice, being on a tight budget I can’t recommend shopping with you guys for the basics. Maybe splurge every once in a while.

10

I love being able to visit your stores and try things on and make sure everything fits. I usually browse around online, but end up buying in the store.

10

Lifetime customer. My closet is filled with Hem & Stitch and I couldn’t be happier. The best thing is everything. You sweat the details from the site search being super easy to use to the crazy fast free shipping.

10

Found Hem & Stitch online first, then I needed to return something that wasn’t quite the right fit and found out you had a store really close to my house. Fell in love with everything instantly. The person who helped me couldn’t have been sweeter and I even picked up a new shirt for my husband.

10

Been on the hunt for a new jacket for a trip I’m going on and got an email about your new trench. So I went into the store to check it out and fell in love. Bought it on the spot. The color, length, buttons, lining, everything was exactly how I had imagined it. It’s like you were in my head when you designed it.