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NPS
75
12 responses
Selected period
12 responses
83%
10 Promoters
8%
1 Passive
8%
1 Detractor

NPS over time

NPS
75
12 responses
Selected period
83%
10 Promoters
8%
1 Passive
8%
1 Detractor

12 responses

12 responses

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9
Elise Mckinney ✉
3 list
3 days ago

Love everything you guys do.

9
Autumn Morgan ✉
7 days ago

Great great great. My new favorite clothing brand. I think I own one of everything you sell :)

9
Jesse Daniels ✉
4 days ago

Great value for the quality, love that you are super upfront about everything and where you’re materials are sourced.

9
Valerie Bradley ✉
13 days ago

When I visited the shop I was really impressed with how friendly the staff was. And everything always fits great.

9
Isaac Howell ✉
3 list
7 days ago

Best shopping experience I’ve had in a long time. App was super easy to use, checkout was quick, and everything arrived super fast. Love it.

3
Alexandra Murray ✉
3 list
7 days ago

While everything is nice, being on a tight budget I can’t recommend shopping with you guys for the basics. Maybe splurge every once in a while.

10
Arianna Baker ✉
12 days ago

I love being able to visit your stores and try things on and make sure everything fits. I usually browse around online, but end up buying in the store.

10
Jesse Sanders ✉
3 list
4 days ago

Got turned on to Hem & Stitch a few years ago. Now, anytime I need the basics I start with you guys. Shirts, oxfords, jeans, everything I wear comes from you.

10
Stephanie Meyer ✉
6 days ago

Lifetime customer. My closet is filled with Hem & Stitch and I couldn’t be happier. The best thing is everything. You sweat the details from the site search being super easy to use to the crazy fast free shipping.

10
Violet Bishop ✉
11 days ago

Found Hem & Stitch online first, then I needed to return something that wasn’t quite the right fit and found out you had a store really close to my house. Fell in love with everything instantly. The person who helped me couldn’t have been sweeter and I even picked up a new shirt for my husband.

7
Luke Jordan ✉
3 list
a day ago

Ordering from the app is super easy, and your search feature is fantastic, love being able to see everything by color. However, the confirmation email said it would arrive on Friday, but it didn’t come until Wednesday the following week. If you are going to offer free shipping make sure it arrives on time.

10
Savannah Martin ✉
3 list
10 days ago

Been on the hunt for a new jacket for a trip I’m going on and got an email about your new trench. So I went into the store to check it out and fell in love. Bought it on the spot. The color, length, buttons, lining, everything was exactly how I had imagined it. It’s like you were in my head when you designed it.