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NPS
76
25 responses
Selected period
25 responses
80%
20 Promoters
16%
4 Passives
4%
1 Detractor

NPS over time

NPS
76
25 responses
Selected period
80%
20 Promoters
16%
4 Passives
4%
1 Detractor

25 responses

25 responses

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9
Brody Bennett ✉
3 list
9 days ago

I’m a slimmer guy so it’s been hard to find clothes that fit off the rack from most companies, but when I discovered you guys I was pleasantly surprised to find out how well your oxfords fit me.

10
Vivian Allen ✉
3 list
8 days ago

The fit of my new sweaters are great. Got them in every color you offered.

9
Kevin Roberts ✉
3 list
12 days ago

Your jeans fit me great. Plus I love your wash options, nothing crazy. Understated and reserved.

10
Kylee Castillo ✉
3 list
11 days ago

The fit of my new jeans are awesome, and ordering straight from my new phone was awesome.

9
Brooklyn Hughes ✉
11 days ago

Love love love your sweaters. They fit great, are super soft, and the price is right. Couldn’t ask for anything more.

9
William Alvarez ✉
3 list
9 days ago

The best t-shirt I’ve ever owned. Lasts forever, incredible soft, great fit and just the right stretch. Now I need 50 more :)

10
Lydia Baker ✉
3 list
5 days ago

I recently discovered you guys and have been blown away. Your clothes fit me perfectly. Although I wish you had better laundering instructions.

9
Zachary Lowe ✉
3 list
3 days ago

The cut of most jeans are too baggy and saggy. Your’s fit great. Really happy with the way they feel and look. Great wash too.

9
Ella Burton ✉
3 list
10 days ago

I’ve always had a hard time finding the perfect jean. Now I have. Just got my first pair from you last week and they fit perfectly. Don’t change!

10
Jayla Barrett ✉
3 list
11 days ago

First time buying cloths from my iPad but it was great. Love how you have videos of the models wearing the cloths. Makes it much easier to imagine how it will actually fit.

9
Katelyn Cook ✉
3 days ago

Found you through an ad on Facebook. The clothes looked great so I installed your app. Been really impressed. The quality, fit, and price are all super. Much cheaper than J.Crew and Madewell.

9
Derek Burton ✉
3 list
2 days ago

My girlfriend bought me a new pair of jeans last weekend and they are my new favorite jeans. Great wash and fit. Hadn’t heard of Hem & Stitch before but now I’m a convert.

9
Trevor Gibson ✉
3 list
6 days ago

I always have a hard time finding jeans that fit, you’re are incredible and the person who helped me was actually really nice and didn’t make me feel rushed. Found a great new pair.

9
Alaina Dunn ✉
15 hours ago

The jeans I ordered didn’t fit very well, so I wanted to return them, but I couldn’t find out where to print the return shipping label. After contacting support they helped me, which was super pleasant.

7
Ian Diaz ✉
3 list
5 days ago

Appreciate how you make the process of buying super quick. Unfortunately the sweater I bought was a bit too small. Said it would fit my chest dimensions, but I guess not. Now I need to return it.

9
Micah Brown ✉
3 list
12 days ago

My wife got me one of your cashmere sweaters for my birthday, now I have 6. They are super soft and fit my slimmer build great. And now I order t-shirts from my phone when I start to run low.

8
Annabelle Meyer ✉
3 list
5 days ago

Never had an issue with fit before, but my last order the shirt was a bit shorter than I was expecting. I guess I need to get a size bigger, but I am usually the size I got with you all.

8
Nolan George ✉
1 days ago

I wear oxfords every day. Been wearing them for over 20 years. And now I’ve found the perfect oxford. Best fit and the price is amazing for the quality. Nice job. Only issue is the buttons come loose a bit easy.

7
Jake Powell ✉
3 list
5 days ago

The collars on the Vintage Tees are a bit wide, but I am pretty picky. Tried to find jeans that would fit me but the person helping me said they had just run out. Guess I’ll it give you another shot before winter when I need to get a few sweaters.

9
Aubrey Ortiz ✉
4 days ago

This was my first order with you guys and it couldn’t have gone better. It’s always risky trying a new brand, but the denim I got was just the right fit and the wash looked exactly like it did in the app. Plus who can complain with free shipping and returns.