NPS
86
7 responses
Selected period
7 responses
86%
6 Promoters
14%
1 Passive
0%
0 Detractors

NPS over time

NPS
86
7 responses
Selected period
86%
6 Promoters
14%
1 Passive
0%
0 Detractors
9

The cut of most jeans are too baggy and saggy. Your’s fit great. Really happy with the way they feel and look. Great wash too.

9

Found you through an ad on Facebook. The clothes looked great so I installed your app. Been really impressed. The quality, fit, and price are all super. Much cheaper than J.Crew and Madewell.

9

My girlfriend bought me a new pair of jeans last weekend and they are my new favorite jeans. Great wash and fit. Hadn’t heard of Hem & Stitch before but now I’m a convert.

9

The jeans I ordered didn’t fit very well, so I wanted to return them, but I couldn’t find out where to print the return shipping label. After contacting support they helped me, which was super pleasant.

8

I wear oxfords every day. Been wearing them for over 20 years. And now I’ve found the perfect oxford. Best fit and the price is amazing for the quality. Nice job. Only issue is the buttons come loose a bit easy.

9

My girlfriend told me to get your app, put it on the iPad and started browsing. Liked the look of your basics. Solid stuff. Ordered some of your shirts and they fit great and are super soft. Now I can just order new shirts from you guys, no more going to the mall.

10

When I shop online I end up returning half of the stuff I order, so it’s always nice when I can come into the store to make sure I love the color and fit. The staff is always really friendly and totally understands you gotta try on a lot of stuff to find the perfect piece.