NPS
71
7 responses
Selected period
7 responses
71%
5 Promoters
29%
2 Passives
0%
0 Detractors

NPS over time

NPS
71
7 responses
Selected period
71%
5 Promoters
29%
2 Passives
0%
0 Detractors
9

When I visited the shop I was really impressed with how friendly the staff was. And everything always fits great.

8

Super friendly staff. Store was very clean and well organized. It was brand new so there wasn’t a ton of stock just yet. I’ll be back in a few months.

9

Most stores make me feel awkward to browse, your staff is friendly without being pushy. I really appreciate it. And I don’t buy much in the store, but I do use the site after.

9

Popped in your store the other day and was really pleased with the entire experience. The staff was friendly, you had all my sizes, and I even got a nice little discount. Big fan.

10

Your store just opened up near me, and one night after dinner I had a few minutes to kill and so I wandered in. Was really lovely store and the staff was super friendly, not pushy. Long story short, I ended up buying $300+ worth of new stuff :)

7

The clothes are great, love the quality, but the staff at your stores are hit or miss. My local store has super friendly team, but when I visited San Francisco last month I stopped in, but no one helped me and when I checked out I felt like they were distracted.

10

When I shop online I end up returning half of the stuff I order, so it’s always nice when I can come into the store to make sure I love the color and fit. The staff is always really friendly and totally understands you gotta try on a lot of stuff to find the perfect piece.