NPS
17
6 responses
Selected period
6 responses
50%
3 Promoters
17%
1 Passive
33%
2 Detractors

NPS over time

NPS
17
6 responses
Selected period
50%
3 Promoters
17%
1 Passive
33%
2 Detractors
9

I wear your jeans everyday. I tell all my friends, if they need denim, get it from Hem & Stitch.

8

Love that you guys offer free shipping and free returns. I hate when people don’t. Not sure my friends really have the same taste as me.

0

Nothing fits me. I’m a bigger guy, so maybe you are focusing on super tiny guys, but can’t recommend you to my friends since I don’t wear any of your stuff.

9

My sister works for you, so I get the friends and family discount. Love it. Since my whole family already shops with you, not too many people I know who don’t know about you already :)

10

Comfiest stuff in my closet is from Hem & Stitch. Plus my friends are always giving me compliments on my new items from you guys. Plus the new collection is really stunning. Can’t wait till I get to go to the store again to see what’s new.

4

Your Oxfords are a great cut and quality, but the material is a bit heavy. I live in Hawaii and so a linen or lighter weight cotton would be amazing. Most of my friends live here, so we all wear shorts and t-shirts most of the time.