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NPS
0
3 responses
Selected period
3 responses
33%
1 Promoter
33%
1 Passive
33%
1 Detractor

NPS over time

NPS
0
3 responses
Selected period
33%
1 Promoter
33%
1 Passive
33%
1 Detractor

3 responses

3 responses

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5
Gabriella Wilson ✉
3 days ago

Customer support takes forever to respond. I’ve literally waited days for a response about an order I placed and needed to change the shipping address since I wasn’t going to be in town to receive it. Annoying.

9
Aaron Duncan ✉
3 list
2 days ago

My girlfriend told me to get your app, put it on the iPad and started browsing. Liked the look of your basics. Solid stuff. Ordered some of your shirts and they fit great and are super soft. Now I can just order new shirts from you guys, no more going to the mall.

7
Luke Jordan ✉
3 list
a day ago

Ordering from the app is super easy, and your search feature is fantastic, love being able to see everything by color. However, the confirmation email said it would arrive on Friday, but it didn’t come until Wednesday the following week. If you are going to offer free shipping make sure it arrives on time.