NPS
78
9 responses
Selected period
9 responses
78%
7 Promoters
22%
2 Passives
0%
0 Detractors

NPS over time

NPS
78
9 responses
Selected period
78%
7 Promoters
22%
2 Passives
0%
0 Detractors
9

I’m quite picky about the type of materials I wear. I’ve got sensitive skin so some materials are too rough. Everything I’ve got from Hem & Stitch has been incredibly soft and smooth.

8

Only got a few T’s from you all so far, but I like what I’ve seen. Love your quality and look.

9

Jumped on your last sale and went a bit nuts, but I don’t regret it at all. Everything I got is even better than I expected.

9

I’ve always had a hard time finding the perfect jean. Now I have. Just got my first pair from you last week and they fit perfectly. Don’t change!

9

Popped in your store the other day and was really pleased with the entire experience. The staff was friendly, you had all my sizes, and I even got a nice little discount. Big fan.

9

The longest lasting pair of jeans in my closet are from Hem & Stitch. Just got a new blouse and it’s wonderful. Plus I love that it didn’t break the bank.

9

My wife got me one of your cashmere sweaters for my birthday, now I have 6. They are super soft and fit my slimmer build great. And now I order t-shirts from my phone when I start to run low.

8

My husband got me a gift certificate for you guys last Christmas since he noticed me browsing around your store. So last week I went in to peruse and I ended up buying a really nice skirt. It’s really nice, but a bit annoying it is dry clean only. I am not a dry cleaners person, so while it’s lovely, I don’t end up wearing it much.

10

Been on the hunt for a new jacket for a trip I’m going on and got an email about your new trench. So I went into the store to check it out and fell in love. Bought it on the spot. The color, length, buttons, lining, everything was exactly how I had imagined it. It’s like you were in my head when you designed it.