NPS
89
19 responses
Selected period
19 responses
95%
18 Promoters
0%
0 Passives
5%
1 Detractor

NPS over time

NPS
89
19 responses
Selected period
95%
18 Promoters
0%
0 Passives
5%
1 Detractor
9

The stores are great, the site is great, the clothes are great. My only nit would be I wish you had a line for huskier guys like me.

9

Great great great. My new favorite clothing brand. I think I own one of everything you sell :)

10

Great quality and great service. Tops.

10

Everything fits great, and the customer support person I spoke to about sizing was really helpful. Wish everyone was as great as Hem & Stitch.

10

The fit of my new sweaters are great. Got them in every color you offered.

9

Searching your site is the best out there, such great shots of the clothes and no duds :)

10

Incredible value and quality for the price, plus the stores are always a great source of inspiration for the looks.

9

I don’t like to spend much on my wardrobe, and so Hem & Stitch helps me stretch my budget and look great too.

9

The best t-shirt I’ve ever owned. Lasts forever, incredible soft, great fit and just the right stretch. Now I need 50 more :)

9

Bought a new pair of jeans and they just arrived a couple days ago. Breaking them in and they are already fitting great.

9

The cut of most jeans are too baggy and saggy. Your’s fit great. Really happy with the way they feel and look. Great wash too.

9

Super soft t-shirts. And they are such a great price. I’d have to pay 2 or 3 times more at a designer fashion house for this quality.

10

Your sales are always a big deal. The free shipping and returns are great and customer service has always been crazy helpful and quick to respond. It’s like they never sleep.

9

Found you through an ad on Facebook. The clothes looked great so I installed your app. Been really impressed. The quality, fit, and price are all super. Much cheaper than J.Crew and Madewell.

9

I always have a hard time finding jeans that fit, you’re are incredible and the person who helped me was actually really nice and didn’t make me feel rushed. Found a great new pair.

9

I wish you offered a wider selection of coats and jackets. The hoodie is great, but I live in Alaska and so I need to wear a lot more cold weather gear. Maybe even flannel lined jeans etc. Love your style, just not warm enough for here.

4

Your Oxfords are a great cut and quality, but the material is a bit heavy. I live in Hawaii and so a linen or lighter weight cotton would be amazing. Most of my friends live here, so we all wear shorts and t-shirts most of the time.

9

My girlfriend told me to get your app, put it on the iPad and started browsing. Liked the look of your basics. Solid stuff. Ordered some of your shirts and they fit great and are super soft. Now I can just order new shirts from you guys, no more going to the mall.