NPS
100
5 responses
Selected period
5 responses
100%
5 Promoters
0%
0 Passives
0%
0 Detractors

NPS over time

NPS
100
5 responses
Selected period
100%
5 Promoters
0%
0 Passives
0%
0 Detractors
9

I couldn’t make up my mind between two pairs of jeans and Amy at the SF shop was super helpful. Old fashioned customer service.

10

Everything fits great, and the customer support person I spoke to about sizing was really helpful. Wish everyone was as great as Hem & Stitch.

10

Your sales are always a big deal. The free shipping and returns are great and customer service has always been crazy helpful and quick to respond. It’s like they never sleep.

10

This is the first time I actually enjoyed shopping. I’m not big on pushy salespeople (is anyone?). I found the staff to be very helpful when needed, but stayed out of my way most of the time.

9

Wandered into your shop the other day and ended up buying a bunch of your super soft t-shirts. I couldn’t find my size, but Rachael was super helpful in locating some in the exact color I wanted. I’ve told all my girlfriends to check you guys out when they are downtown.