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NPS
50
6 responses
Selected period
6 responses
67%
4 Promoters
17%
1 Passive
17%
1 Detractor

NPS over time

NPS
50
6 responses
Selected period
67%
4 Promoters
17%
1 Passive
17%
1 Detractor

6 responses

6 responses

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4
Jonathan Ortiz ✉
7 days ago

My t-shirts faded and shrunk a lot more than my other shirts.

9
Katelyn Mendoza ✉
5 days ago

I browse a lot online, but really love being able to come into the store to try things on and see the colors in real life.

7
Hayden Turner ✉
3 list
a day ago

My orders have been shipping slower and slower and it seems the denim you are using these days is a lots thinner. It is wearing in the knees a lot faster. Still a fan, but hope you can get quality back on track.

9
Colin Powell ✉
3 list
6 days ago

I wish you offered a wider selection of coats and jackets. The hoodie is great, but I live in Alaska and so I need to wear a lot more cold weather gear. Maybe even flannel lined jeans etc. Love your style, just not warm enough for here.

9
Summer Davis ✉
8 days ago

One of the best mobile check-out experiences ever. Loved that I could take a photo of my credit card, I hate entering all that info every time. Only issue I’ve had is that the returns were a bit tricky. Took a lot of effort to get the label.

10
Gabrielle Fleming ✉
3 list
20 hours ago

When I shop online I end up returning half of the stuff I order, so it’s always nice when I can come into the store to make sure I love the color and fit. The staff is always really friendly and totally understands you gotta try on a lot of stuff to find the perfect piece.