NPS
80
5 responses
Selected period
5 responses
80%
4 Promoters
20%
1 Passive
0%
0 Detractors

NPS over time

NPS
80
5 responses
Selected period
80%
4 Promoters
20%
1 Passive
0%
0 Detractors
9

Ordered 3 pair of jeans last week. They arrived super fast and love them. And really love the washing instructions you give. Never knew you don’t wash jeans every week.

9

I love your Oxfords, but I think my wife is “borrowing” them :)

10

Finally pulled the trigger on a new pair of jeans from you guys last week. Couldn’t be happier. The photos on the site are gorgeous and love all the detail ones you do so you can see what the material really looks like.

7

Ordering from the app is super easy, and your search feature is fantastic, love being able to see everything by color. However, the confirmation email said it would arrive on Friday, but it didn’t come until Wednesday the following week. If you are going to offer free shipping make sure it arrives on time.

10

When I shop online I end up returning half of the stuff I order, so it’s always nice when I can come into the store to make sure I love the color and fit. The staff is always really friendly and totally understands you gotta try on a lot of stuff to find the perfect piece.