NPS
67
6 responses
Selected period
6 responses
83%
5 Promoters
0%
0 Passives
17%
1 Detractor

NPS over time

NPS
67
6 responses
Selected period
83%
5 Promoters
0%
0 Passives
17%
1 Detractor
9

The best t-shirt I’ve ever owned. Lasts forever, incredible soft, great fit and just the right stretch. Now I need 50 more :)

9

I’ve ordered a bunch of basics from you guys, but this was my first time trying you denim. Wow. Super comfy, hugs in the right places. Now I need to get 5 more pairs :)

9

Been a customer for years, the clothes last super long, the biggest issue is me staining them :). SO when I do need to replace a pair of jeans or a sweater, I can pop in and pick one up.

2

Look, I love they way your cloths fit, but you definitely need to come up with a better way to handle online purchases being returned to local stores. The staff was bewildered and it took over an hour to fully complete the process. It did get done so you saved a little face, but what a mess!

9

I wish you offered a wider selection of coats and jackets. The hoodie is great, but I live in Alaska and so I need to wear a lot more cold weather gear. Maybe even flannel lined jeans etc. Love your style, just not warm enough for here.

9

It’s pretty rare to find a store that actually recommends things that look nice on me instead of just trying to sell me something. I didn’t find jeans that fit me well, but I have pretty irregular requirements. Even though I didn’t buy anything the entire experience was a delight. I’ll be back next month when I need a new sweater for sure.