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NPS
96
25 responses
Selected period
25 responses
96%
24 Promoters
4%
1 Passive
0%
0 Detractors

NPS over time

NPS
96
25 responses
Selected period
96%
24 Promoters
4%
1 Passive
0%
0 Detractors

25 responses

25 responses

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10
Zoey Adams ✉
3 list
2 days ago

My new favorite way to spend an evening is browsing around on your new iPad app.

10
Lilly Holmes ✉
3 list
5 days ago

Used your new app to see what some of your new patterns would look like on my body, really neat stuff.

10
Alana Perkins ✉
3 list
3 days ago

Comfiest stuff in my closet is from Hem & Stitch. Plus my friends are always giving me compliments on my new items from you guys. Plus the new collection is really stunning. Can’t wait till I get to go to the store again to see what’s new.

9
Nicholas James ✉
3 list
3 days ago

Downloaded the app a couple weeks ago when you were featured. Loved the new customer on-boarding experience, really solid orientation and I’m wearing my new t-shirt as I type this :)

9
Derek Burton ✉
3 list
2 days ago

My girlfriend bought me a new pair of jeans last weekend and they are my new favorite jeans. Great wash and fit. Hadn’t heard of Hem & Stitch before but now I’m a convert.

10
Vivian Allen ✉
3 list
8 days ago

The fit of my new sweaters are great. Got them in every color you offered.

10
Aubree Fisher ✉
4 days ago

I recently got a new job and so I needed a bunch of new clothes and have been over the moon for your slacks and sweaters. Super chic and fresh. Being 26 I don’t want dated professional stuff. Never an issue with Hem & Stitch.

9
Autumn Morgan ✉
7 days ago

Great great great. My new favorite clothing brand. I think I own one of everything you sell :)

9
Gage Sims ✉
1 days ago

Bought a new pair of jeans and they just arrived a couple days ago. Breaking them in and they are already fitting great.

9
Cayden Long ✉
3 list
5 days ago

I love being able to browse all your awesome stuff on my couch with your new iPad app. The way I can just scroll forever is super cool.

7
Eli Diaz ✉
3 list
7 days ago

Your new stores are really sharp. But your sizing is super wacky. I’m a Medium at most places but with you I am a large? Who are you designing for?

9
Reagan Hill ✉
3 list
6 days ago

The longest lasting pair of jeans in my closet are from Hem & Stitch. Just got a new blouse and it’s wonderful. Plus I love that it didn’t break the bank.

9
Ella Grant ✉
3 list
4 days ago

Stumbled upon your site when someone posted your latest collection on Facebook. Been really excited by my new trench. Always wanted one, and finally decided to treat myself. Glad I did.

9
Trevor Gibson ✉
3 list
6 days ago

I always have a hard time finding jeans that fit, you’re are incredible and the person who helped me was actually really nice and didn’t make me feel rushed. Found a great new pair.

9
Blake Wade ✉
3 list
6 days ago

Most brands only aspire to what Hem & Stitch achieves. I don’t know how you do it, but I love it. Every month I’m on your site looking at what’s new and reading the stories of your craftsmen.

9
Lyla Hoffman ✉
a day ago

Love being able to make returns at the store for the things I bought online. So much better than printing a return label and shipping it out. Plus I can walk out with something new on the spot.

9
Tanner Duncan ✉
3 list
8 days ago

The site is really fast and easy to use. Got a bunch of t-shirts last month and a new pair of jeans just the other day. They are exactly the same color as on the site, that rarely happens.

10
Sadie Little ✉
3 list
4 days ago

Been a customer since day 1. My other stuff doesn’t get nearly as much use now, since I prefer to wear my denim and blouses from you all. The new silk is incredible too. Plus you guys have colors no one else has.

10
Maci Stephens ✉
3 list
2 days ago

Finally pulled the trigger on a new pair of jeans from you guys last week. Couldn’t be happier. The photos on the site are gorgeous and love all the detail ones you do so you can see what the material really looks like.

10
Rebecca Romero ✉
3 list
6 days ago

Your store just opened up near me, and one night after dinner I had a few minutes to kill and so I wandered in. Was really lovely store and the staff was super friendly, not pushy. Long story short, I ended up buying $300+ worth of new stuff :)