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NPS
68
22 responses
Selected period
22 responses
73%
16 Promoters
23%
5 Passives
5%
1 Detractor

NPS over time

NPS
68
22 responses
Selected period
73%
16 Promoters
23%
5 Passives
5%
1 Detractor

22 responses

22 responses

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10
Timothy Ryan ✉
9 days ago

Best quality.

10
Jenna Pena ✉
3 list
13 days ago

The perfect balance of great quality and fair price. I hate when companies skimp on quality to save a few bucks, Hem & Stitch has stayed true to their founding of great quality.

9
Jaiden Nguyen ✉
3 list
3 days ago

Incredible quality and value.

10
Braxton Morgan ✉
2 days ago

Great quality and great service. Tops.

10
Hunter Ford ✉
10 days ago

Just incredible quality at an even better price.

9
Jesse Daniels ✉
4 days ago

Great value for the quality, love that you are super upfront about everything and where you’re materials are sourced.

10
Layla Lynch ✉
3 list
2 days ago

Incredible value and quality for the price, plus the stores are always a great source of inspiration for the looks.

8
Camila Pierce ✉
3 list
13 days ago

Only got a few T’s from you all so far, but I like what I’ve seen. Love your quality and look.

10
Ayden Walker ✉
3 list
5 days ago

The sale rack in the store is my favorite spot. Always really high quality stuff, not like other places that just put junk in the sale section.

9
Ryleigh Black ✉
3 list
8 hours ago

Super soft t-shirts. And they are such a great price. I’d have to pay 2 or 3 times more at a designer fashion house for this quality.

9
Lydia George ✉
3 list
11 days ago

Bought a leather jacket a month ago and it’s my new favorite thing in my closet. I can’t believe how high quality it is for how little I paid.

10
Brody Cunningham ✉
3 list
9 days ago

Probably ordered 50 times from you guys and each time have been impressed with the quality, consistency, and speed. I didn’t think you could do it time and time again.

9
Bailey Dixon ✉
3 list
less than a minute ago

I’ve been a customer for years. Love your stuff, the quality has been incredible year after year and tell everyone I know that they should be buying from Hem & Stitch.

9
Katelyn Cook ✉
3 days ago

Found you through an ad on Facebook. The clothes looked great so I installed your app. Been really impressed. The quality, fit, and price are all super. Much cheaper than J.Crew and Madewell.

8
Nolan George ✉
1 days ago

I wear oxfords every day. Been wearing them for over 20 years. And now I’ve found the perfect oxford. Best fit and the price is amazing for the quality. Nice job. Only issue is the buttons come loose a bit easy.

7
Hayden Turner ✉
3 list
a day ago

My orders have been shipping slower and slower and it seems the denim you are using these days is a lots thinner. It is wearing in the knees a lot faster. Still a fan, but hope you can get quality back on track.

4
Joel Simmons ✉
3 list
8 days ago

Your Oxfords are a great cut and quality, but the material is a bit heavy. I live in Hawaii and so a linen or lighter weight cotton would be amazing. Most of my friends live here, so we all wear shorts and t-shirts most of the time.

7
Michelle Hansen ✉
3 list
12 days ago

The clothes are great, love the quality, but the staff at your stores are hit or miss. My local store has super friendly team, but when I visited San Francisco last month I stopped in, but no one helped me and when I checked out I felt like they were distracted.

9
Riley Fuller ✉
3 list
a day ago

I’m a nut for well made clothing and so I was overjoyed when I found you all. Each item is so meticulously made, it just oozes quality. My only issue has been you don’t have my size in many of your lines. Makes it hard to convert my whole wardrobe.

9
Carson Howard ✉
3 list
18 hours ago

The quality of the clothing is excellent. My mother is a seamstress and she’s always commenting on the meticulous care given to the stitches on my Hem & Stitch sweaters. The store was closed the day I tried to visit, but I had the next day off so I came back.