NPS
80
10 responses
Selected period
10 responses
80%
8 Promoters
20%
2 Passives
0%
0 Detractors

NPS over time

NPS
80
10 responses
Selected period
80%
8 Promoters
20%
2 Passives
0%
0 Detractors
10

Great quality and great service. Tops.

10

Incredible value and quality for the price, plus the stores are always a great source of inspiration for the looks.

9

Super soft t-shirts. And they are such a great price. I’d have to pay 2 or 3 times more at a designer fashion house for this quality.

9

I’ve been a customer for years. Love your stuff, the quality has been incredible year after year and tell everyone I know that they should be buying from Hem & Stitch.

9

Found you through an ad on Facebook. The clothes looked great so I installed your app. Been really impressed. The quality, fit, and price are all super. Much cheaper than J.Crew and Madewell.

8

I wear oxfords every day. Been wearing them for over 20 years. And now I’ve found the perfect oxford. Best fit and the price is amazing for the quality. Nice job. Only issue is the buttons come loose a bit easy.

7

My orders have been shipping slower and slower and it seems the denim you are using these days is a lots thinner. It is wearing in the knees a lot faster. Still a fan, but hope you can get quality back on track.

9

I’m a nut for well made clothing and so I was overjoyed when I found you all. Each item is so meticulously made, it just oozes quality. My only issue has been you don’t have my size in many of your lines. Makes it hard to convert my whole wardrobe.

9

The quality of the clothing is excellent. My mother is a seamstress and she’s always commenting on the meticulous care given to the stitches on my Hem & Stitch sweaters. The store was closed the day I tried to visit, but I had the next day off so I came back.

10

My boyfriend was super sweet and got me a gift certificate to your store for my birthday and I got a new pair of jeans. Love the way they hug my curves and the wash is just dark enough without being too dark. Plus the quality is incredible, other jeans at your price point are so thin and fray super easy.