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NPS
53
15 responses
Selected period
15 responses
73%
11 Promoters
7%
1 Passive
20%
3 Detractors

NPS over time

NPS
53
15 responses
Selected period
73%
11 Promoters
7%
1 Passive
20%
3 Detractors

15 responses

15 responses

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4
Jonathan Ortiz ✉
7 days ago

My t-shirts faded and shrunk a lot more than my other shirts.

9
Mason Morales ✉
3 list
4 days ago

Ordered a few t-shirts a couple nights back and they arrived the next day, super fast. Love them.

9
Aaron Duncan ✉
3 list
2 days ago

My girlfriend told me to get your app, put it on the iPad and started browsing. Liked the look of your basics. Solid stuff. Ordered some of your shirts and they fit great and are super soft. Now I can just order new shirts from you guys, no more going to the mall.

10
Brianna Peters ✉
3 list
12 days ago

Now that I know my size in your shirts, I order them in bulk from the app while watching TV. So smooth.

9
Ryleigh Black ✉
3 list
8 hours ago

Super soft t-shirts. And they are such a great price. I’d have to pay 2 or 3 times more at a designer fashion house for this quality.

9
Omar Russell ✉
8 days ago

My girlfriend has been encouraging me to branch out of just t-shirts and jeans and your sweaters and oxfords are really comfortable and make my girlfriend super happy.

10
Asher Phillips ✉
3 list
2 days ago

Just got another delivery of jeans and shirts i ordered last night, super fast delivery (as always) and I get more compliments when I wear my Hem & Stitch stuff than anything else.

9
Leonardo Watson ✉
3 list
10 days ago

Killing time one evening I stopped in your shop, and I ended up walking out with 10 shirts and 3 new pairs of jeans. And I couldn’t be happier I did. My new favorites.

2
Gabrielle Chavez ✉
3 list
6 days ago

Bought some shirts last week at the store and they shrunk, tried to return but the staff was really rude and insinuated that I had washed them incorrectly. I expected more from you all.

9
Micah Brown ✉
3 list
12 days ago

My wife got me one of your cashmere sweaters for my birthday, now I have 6. They are super soft and fit my slimmer build great. And now I order t-shirts from my phone when I start to run low.

9
Tanner Duncan ✉
3 list
8 days ago

The site is really fast and easy to use. Got a bunch of t-shirts last month and a new pair of jeans just the other day. They are exactly the same color as on the site, that rarely happens.

9
Lincoln Morris ✉
3 list
16 hours ago

I just moved to the east coast and am not used to needing to layer. So I bought a bunch of sweaters and heavier shirts, and couldn’t be happier. They are both stylish and functional. I’m warm and looking good :)

4
Joel Simmons ✉
3 list
8 days ago

Your Oxfords are a great cut and quality, but the material is a bit heavy. I live in Hawaii and so a linen or lighter weight cotton would be amazing. Most of my friends live here, so we all wear shorts and t-shirts most of the time.

9
Hayden Graves ✉
3 list
9 days ago

Wandered into your shop the other day and ended up buying a bunch of your super soft t-shirts. I couldn’t find my size, but Rachael was super helpful in locating some in the exact color I wanted. I’ve told all my girlfriends to check you guys out when they are downtown.

8
Alexa Simpson ✉
3 list
13 days ago

One of my friends actually told me about you a couple months back. Since then I’ve been hooked. I’ve bought in the stores dozens of times. The style is just the right balance of trendy and timeless. Plus the materials are super high quality. Washed some of shirts a bunch of times and no sign of fading.