1. Dashboard
  2. Trends
  3. Reports
  4. Metrics
  5. People
  6. Integrations
👥 Edit and send
NPS
13
8 responses
Selected period
8 responses
50%
4 Promoters
13%
1 Passive
38%
3 Detractors

NPS over time

NPS
13
8 responses
Selected period
50%
4 Promoters
13%
1 Passive
38%
3 Detractors

8 responses

8 responses

Create a trend with these results
📅
🔎
␡
+ Add a new filter

Add a new filter

Add Add a new filter
🔎
Export data
10
Sadie Little ✉
3 list
4 days ago

Been a customer since day 1. My other stuff doesn’t get nearly as much use now, since I prefer to wear my denim and blouses from you all. The new silk is incredible too. Plus you guys have colors no one else has.

10
Gabriela Morrison ✉
3 list
2 days ago

My favorite store. My boyfriend even tolerates it since you have those comfy leather chairs with interesting magazines for him to read while I explore.

0
Jace Vargas ✉
3 list
3 days ago

Nothing fits me. I’m a bigger guy, so maybe you are focusing on super tiny guys, but can’t recommend you to my friends since I don’t wear any of your stuff.

10
Julia Diaz ✉
3 list
2 days ago

Been a long time customer. Found you through your San Francisco shop. Wandered in one afternoon and have been hooked ever since. Now I buy on your site and in the store, just depends.

9
Alexa Martinez ✉
3 list
4 days ago

Whenever I need help the staff has been super helpful. I think you could have more sizes in stock. Sometimes I have to order online since you don’t have the color and size I want.

5
Gabriella Wilson ✉
3 days ago

Customer support takes forever to respond. I’ve literally waited days for a response about an order I placed and needed to change the shipping address since I wasn’t going to be in town to receive it. Annoying.

8
Braxton Sullivan ✉
4 days ago

Wear my Hem & Stitch stuff almost every weekend. Particularly love your jeans. My only gripe is you use FedEx and FedEx always has a terrible time with my area and so I often miss packages. I’d be a 10 if you used UPS since then I wouldn’t miss my packages from you.

1
Harrison Ward ✉
3 list
7 days ago

I’ve been to the Austin store 3 times and it has been closed every time. The only time your guys are open is when I am at work, and I worked pretty normal hours. Is this because the store is still working out the kinks? I really expected better. I gave you a 1 since the sweater I bought last year on the website is one of my favorites. But I don’t think I’ll be back to the store. Three strikes!