NPS
100
6 responses
Selected period
6 responses
100%
6 Promoters
0%
0 Passives
0%
0 Detractors

NPS over time

NPS
100
6 responses
Selected period
100%
6 Promoters
0%
0 Passives
0%
0 Detractors
9

The site is really fast and easy to use. Got a bunch of t-shirts last month and a new pair of jeans just the other day. They are exactly the same color as on the site, that rarely happens.

9

The stores are great, the site is great, the clothes are great. My only nit would be I wish you had a line for huskier guys like me.

9

Most stores make me feel awkward to browse, your staff is friendly without being pushy. I really appreciate it. And I don’t buy much in the store, but I do use the site after.

10

Lifetime customer. My closet is filled with Hem & Stitch and I couldn’t be happier. The best thing is everything. You sweat the details from the site search being super easy to use to the crazy fast free shipping.

10

I must buy something every week. I love that I can quickly return, for free, online or stop by the store if that’s easier too. The site does a great job of showing off the details and the feel always matches what I was expecting.

9

Been a long time store customer, but just started using the site after signing up for your newsletter at the store. I may be hooked. Bought 3 things this week and 2 have already arrived. No idea how you get things to my little cabin here in Snohomish so quick, but it’s wonderful.