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NPS
20
5 responses
Selected period
5 responses
40%
2 Promoters
40%
2 Passives
20%
1 Detractor

NPS over time

NPS
20
5 responses
Selected period
40%
2 Promoters
40%
2 Passives
20%
1 Detractor

5 responses

5 responses

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8
Annabelle Meyer ✉
3 list
5 days ago

Never had an issue with fit before, but my last order the shirt was a bit shorter than I was expecting. I guess I need to get a size bigger, but I am usually the size I got with you all.

8
Ivan Owens ✉
3 list
6 days ago

Can’t go wrong with Hem & Stitch. My only issue is I wish you sold a larger size Oxford, XL isn’t quite big enough for me.

3
Easton Hicks ✉
3 list
8 days ago

I took in a trench I bought to exchange it for a slightly smaller size, but because I didn’t have my receipt I was told I couldn’t. What the heck! It’s obviously your coat.

9
Alexa Martinez ✉
3 list
4 days ago

Whenever I need help the staff has been super helpful. I think you could have more sizes in stock. Sometimes I have to order online since you don’t have the color and size I want.

9
Riley Fuller ✉
3 list
a day ago

I’m a nut for well made clothing and so I was overjoyed when I found you all. Each item is so meticulously made, it just oozes quality. My only issue has been you don’t have my size in many of your lines. Makes it hard to convert my whole wardrobe.