NPS
33
3 responses
Selected period
3 responses
67%
2 Promoters
0%
0 Passives
33%
1 Detractor

NPS over time

NPS
33
3 responses
Selected period
67%
2 Promoters
0%
0 Passives
33%
1 Detractor
3

Your Palo Alto store is freezing!! I only stayed about 3 minutes as I couldn’t stand it any longer. Are you trying to clear out your sweater stock?!? Seems fishy to me.

9

Don’t shop much, but when I do I can’t stand when things are out of stock. That’s never a problem with you guys. Always have what I want so I can get in and out, no fuss.

10

I used to work and retail and so I know how tough it can be, your staff is just the best. Never had a bad interaction with them and they are super knowledgeable about the origin of the materials, construction, stock levels, discounts. It’s kinda crazy.