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NPS
50
4 responses
Selected period
4 responses
75%
3 Promoters
0%
0 Passives
25%
1 Detractor

NPS over time

NPS
50
4 responses
Selected period
75%
3 Promoters
0%
0 Passives
25%
1 Detractor

4 responses

4 responses

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10
Christian Hamilton ✉
3 list
8 days ago

Everything fits great, and the customer support person I spoke to about sizing was really helpful. Wish everyone was as great as Hem & Stitch.

9
Alaina Dunn ✉
15 hours ago

The jeans I ordered didn’t fit very well, so I wanted to return them, but I couldn’t find out where to print the return shipping label. After contacting support they helped me, which was super pleasant.

5
Gabriella Wilson ✉
3 days ago

Customer support takes forever to respond. I’ve literally waited days for a response about an order I placed and needed to change the shipping address since I wasn’t going to be in town to receive it. Annoying.

9
Aniyah Thomas ✉
3 list
3 days ago

I bought one blouse and it ripped the third time I wore it. When I went to return it the customer support person was super helpful and took it back no questions asked. Really impressed. Customer for life now.