NPS
33
3 responses
Selected period
3 responses
67%
2 Promoters
0%
0 Passives
33%
1 Detractor

NPS over time

NPS
33
3 responses
Selected period
67%
2 Promoters
0%
0 Passives
33%
1 Detractor
9

My first order arrived last week, a simple oatmeal cashmere crew sweater. I adore it. I’ve gotten more compliments on this sweet little sweater than any item I’ve ever worn before. Will be back for more soon :)

9

Been a customer for years, the clothes last super long, the biggest issue is me staining them :). SO when I do need to replace a pair of jeans or a sweater, I can pop in and pick one up.

1

I’ve been to the Austin store 3 times and it has been closed every time. The only time your guys are open is when I am at work, and I worked pretty normal hours. Is this because the store is still working out the kinks? I really expected better. I gave you a 1 since the sweater I bought last year on the website is one of my favorites. But I don’t think I’ll be back to the store. Three strikes!