NPS
100
8 responses
Selected period
8 responses
100%
8 Promoters
0%
0 Passives
0%
0 Detractors

NPS over time

NPS
100
8 responses
Selected period
100%
8 Promoters
0%
0 Passives
0%
0 Detractors
9

I tell everyone I know.

9

Just awesome. I tell everyone I know to buy from Hem & Stitch. It’s that simple.

9

I wear your jeans everyday. I tell all my friends, if they need denim, get it from Hem & Stitch.

9

I’ve been a customer for years. Love your stuff, the quality has been incredible year after year and tell everyone I know that they should be buying from Hem & Stitch.

10

My girlfriend asked me if I had gotten a new haircut or done something different last night at dinner. I had to tell her it was my new Hem & Stitch outfit :).

10

I never answer questions like this, but I had to tell you how much I love your clothes and what you stand for. It’s hard to find principled companies these days and from every interaction with you I know you care. Keep it up.

9

I tell everyone I know about you guys, I’ve always had great experiences with your customer care team when something wasn’t quite right or I wanted to know where my order was. I’m not a very technical guy, so it’s great to know there are real humans who can help answer a simple question.

10

Everyone claims to have easy returns, but you actually do. I can’t tell you how many sites I’ve had to beg and plea with customer support to authorize a return. There’s none of that with you guys. I just stick the label you include in the box and drop it in the post. So great.