NPS
67
3 responses
Selected period
3 responses
67%
2 Promoters
33%
1 Passive
0%
0 Detractors

NPS over time

NPS
67
3 responses
Selected period
67%
2 Promoters
33%
1 Passive
0%
0 Detractors
10

Love your stores. From the music, to the staff, to the way you present all the garments. Every time I step in the store I feel inspired to dress better :)

10

Been a long time customer. Found you through your San Francisco shop. Wandered in one afternoon and have been hooked ever since. Now I buy on your site and in the store, just depends.

7

Ordering from the app is super easy, and your search feature is fantastic, love being able to see everything by color. However, the confirmation email said it would arrive on Friday, but it didn’t come until Wednesday the following week. If you are going to offer free shipping make sure it arrives on time.