NPS
50
4 responses
Selected period
4 responses
75%
3 Promoters
0%
0 Passives
25%
1 Detractor

NPS over time

NPS
50
4 responses
Selected period
75%
3 Promoters
0%
0 Passives
25%
1 Detractor
9

Best shopping experience I’ve had in a long time. App was super easy to use, checkout was quick, and everything arrived super fast. Love it.

9

Most stores make me feel awkward to browse, your staff is friendly without being pushy. I really appreciate it. And I don’t buy much in the store, but I do use the site after.

9

The site is really fast and easy to use. Got a bunch of t-shirts last month and a new pair of jeans just the other day. They are exactly the same color as on the site, that rarely happens.

1

I was overcharged $50 last time I visited the store. I said something, but the sales person said It was correct. I had a discount to use, but they said it would apply "later"? What does that mean?