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NPS
43
7 responses
Selected period
7 responses
71%
5 Promoters
0%
0 Passives
29%
2 Detractors

NPS over time

NPS
43
7 responses
Selected period
71%
5 Promoters
0%
0 Passives
29%
2 Detractors

7 responses

7 responses

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10
Zoey Adams ✉
3 list
2 days ago

My new favorite way to spend an evening is browsing around on your new iPad app.

3
Parker Hawkins ✉
3 list
a day ago

The sweaters I ordered were supposed to be charcoal, but they look way different than they did on my iPad.

9
Zachary Lowe ✉
3 list
3 days ago

The cut of most jeans are too baggy and saggy. Your’s fit great. Really happy with the way they feel and look. Great wash too.

10
Gabriella Hanson ✉
3 list
a day ago

Love your stores. From the music, to the staff, to the way you present all the garments. Every time I step in the store I feel inspired to dress better :)

0
Aaron Mills ✉
3 list
3 days ago

What a disaster! Your vintage tees run way to big, your jeans are stiff as a board, and the Oxford sweater felt like burlap! I’m not sure what all the fuss is about. I’ll stick to Old Navy. They may not be "high fashion", but at least they are cheap! No thanks.

10
Camila Martinez ✉
3 list
2 days ago

My boyfriend was super sweet and got me a gift certificate to your store for my birthday and I got a new pair of jeans. Love the way they hug my curves and the wash is just dark enough without being too dark. Plus the quality is incredible, other jeans at your price point are so thin and fray super easy.

9
Tristan Grant ✉
3 list
a day ago

I had to return an online purchase, and I figured I’d just run down to your Palo Alto store. Your staff was able to make it happen, but they hadn’t processed an online return before, so it took a few minutes. It’s really convent to shop this way, so I’d suggest making the process a bit smoother, Well done though!