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Have you made a purchase decision based on your experience shopping at Hem & Stitch?
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No
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Help us help you. What can we do better?
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Wider product selection
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How easy was the shopping experience?
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4
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Collection
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Men’s
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Purchase Experience
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Website
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UPS lost the package, and when I asked for you to send me a replacement I was told that isn’t your policy. I understand UPS made the mistake, but that isn’t my problem. I paid for my order from you and I expect to get it. You could have made me supper happy by sending it out right away, instead you are making me wait until you get confirmation from UPS?