{"current_page":2,"metrics":{"aggregate_score":81,"aggregate_score_formatted":"81","aggregate_score_label":"30-day CSAT","window_size_label":"Last 30 days","response_count":447,"filtered_response_count":5343,"filtered_response_count_formatted":"5343","satisfied_count":360,"satisfied_percent":81,"neutral_count":43,"neutral_percent":10,"dissatisfied_count":44,"dissatisfied_percent":10},"bar_widths":{"704":{"satisfied":566,"neutral":67,"dissatisfied":72}},"survey_responses_responses_html":"
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\nDaniel Kim\n✉\n
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\n3\nlist\n
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\na day ago\n
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Lifetime customer. My closet is filled with Hem & Stitch and I couldn’t be happier. The best thing is everything. You sweat the details from the site search being super easy to use to the crazy fast free shipping.

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\nSavannah Bailey\n✉\n
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\n3\nlist\n
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\na day ago\n
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Lost my luggage on a trip cross country and used your app and overnight shipping to have new stuff waiting for me at my destination when my connection arrived, how cool! Saved my butt.

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5
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\nLucas Hall\n✉\n
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\n3\nlist\n
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\na day ago\n
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Probably ordered 50 times from you guys and each time have been impressed with the quality, consistency, and speed. I didn’t think you could do it time and time again.

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\nGavin Palmer\n✉\n
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\n3\nlist\n
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\na day ago\n
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Been looking for the perfect coat for winter and found you guys on Pinterest. It just arrived and is even better than I expected. Super soft and heavy. Just what I wanted and so much less than the luxury brands.

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5
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\nIsaiah Daniels\n✉\n
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\n3\nlist\n
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\na day ago\n
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I’ve been a customer for over 10 years and I come back year after year because of your focus on the customer. I now buy online and couldn’t be happier. I can quickly find what i want, checkout is painless, and my orders always arrive faster than quoted. You guys nail the essentials.

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\nAbraham Garza\n✉\n
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\n3\nlist\n
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\na day ago\n
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Not a big shopper, but love you guys. Such solid basics. Everything I wear comes from you now :)

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\nRyan Davis\n✉\n
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\n3\nlist\n
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\n1 days ago\n
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I didn’t get much time in the store as you were closing early due to a water main break, but I really liked the unique layout of the store. Felt a lot more intuitive to how I shop. I can’t stand walking around trying to find something that is not in the place I thought it would be.

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\nLyla White\n✉\n
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\n3\nlist\n
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\n1 days ago\n
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I recently discovered you guys and have been blown away. Your clothes fit me perfectly. Although I wish you had better laundering instructions.

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\nBraxton Austin\n✉\n
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\n3\nlist\n
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\n1 days ago\n
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\nSantiago Hill\n✉\n
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\n2 days ago\n
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I don’t like to spend much on my wardrobe, and so Hem & Stitch helps me stretch my budget and look great too.

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\nJordan Kelly\n✉\n
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\n3\nlist\n
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\n2 days ago\n
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\nJeremy Hunt\n✉\n
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\n3\nlist\n
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\n2 days ago\n
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\nBrayden Brewer\n✉\n
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\n2 days ago\n
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My girlfriend has been encouraging me to branch out of just t-shirts and jeans and your sweaters and oxfords are really comfortable and make my girlfriend super happy.

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\nDevin Castro\n✉\n
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\n2 days ago\n
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I’ve been to the Austin store 3 times and it has been closed every time. The only time your guys are open is when I am at work, and I worked pretty normal hours. Is this because the store is still working out the kinks? I really expected better. I gave you a 1 since the sweater I bought last year on the website is one of my favorites. But I don’t think I’ll be back to the store. Three strikes!

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\nSerenity Andrews\n✉\n
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\n2 days ago\n
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Best shopping app on my phone. I’ve even ordered stuff on the bus. Never thought I’d do that, but it’s just so easy.

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\nMatthew Bowman\n✉\n
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\n3\nlist\n
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\n2 days ago\n
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Bought a new pair of jeans and they just arrived a couple days ago. Breaking them in and they are already fitting great.

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\nCaroline Walters\n✉\n
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\n3\nlist\n
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\n2 days ago\n
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Been a customer since day 1. My other stuff doesn’t get nearly as much use now, since I prefer to wear my denim and blouses from you all. The new silk is incredible too. Plus you guys have colors no one else has.

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\nAria Cox\n✉\n
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\n2 days ago\n
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I could spend hours in your store. Usually I take a peek at what’s new, then try on a bunch of things. Funny thing is I always end up getting more than I planned to, but that’s not your fault ;)

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\nAniyah Gibson\n✉\n
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\n3\nlist\n
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\n2 days ago\n
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The site is super fast, and I love the big images, makes it really easy to see the details and what the material will look like.

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\nNathan Carter\n✉\n
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\n3\nlist\n
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\n2 days ago\n
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I hate to shop, so free shipping and free returns means I can order from my sofa and then just return what I don’t want to keep.

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