{"current_page":2,"metrics":{"aggregate_score":70,"aggregate_score_formatted":"70","aggregate_score_label":"30-day NPS","window_size_label":"Last 30 days","response_count":452,"filtered_response_count":5343,"filtered_response_count_formatted":"5343","promoter_count":362,"promoter_percent":80,"passive_count":45,"passive_percent":10,"detractor_count":45,"detractor_percent":10},"bar_widths":{"704":{"promoter":563,"passive":70,"detractor":72}},"survey_responses_responses_html":"
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\nRiley Fuller\n✉\n
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\n3\nlist\n
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\na day ago\n
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I’m a nut for well made clothing and so I was overjoyed when I found you all. Each item is so meticulously made, it just oozes quality. My only issue has been you don’t have my size in many of your lines. Makes it hard to convert my whole wardrobe.

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\nJeremiah Larson\n✉\n
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\na day ago\n
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Ordered 3 pair of jeans last week. They arrived super fast and love them. And really love the washing instructions you give. Never knew you don’t wash jeans every week.

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\nIsaiah Brooks\n✉\n
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\na day ago\n
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Never thought I’d be a fan of a fashion company, but I am now.

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\nIsabel Scott\n✉\n
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\n3\nlist\n
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\na day ago\n
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Searching your site is the best out there, such great shots of the clothes and no duds :)

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\nLyla Hoffman\n✉\n
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\na day ago\n
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Love being able to make returns at the store for the things I bought online. So much better than printing a return label and shipping it out. Plus I can walk out with something new on the spot.

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\nTristan Grant\n✉\n
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\n3\nlist\n
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\na day ago\n
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I had to return an online purchase, and I figured I’d just run down to your Palo Alto store. Your staff was able to make it happen, but they hadn’t processed an online return before, so it took a few minutes. It’s really convent to shop this way, so I’d suggest making the process a bit smoother, Well done though!

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\nNolan George\n✉\n
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\n1 days ago\n
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I wear oxfords every day. Been wearing them for over 20 years. And now I’ve found the perfect oxford. Best fit and the price is amazing for the quality. Nice job. Only issue is the buttons come loose a bit easy.

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\nGage Sims\n✉\n
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\n1 days ago\n
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Bought a new pair of jeans and they just arrived a couple days ago. Breaking them in and they are already fitting great.

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\nChristopher Graham\n✉\n
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\n3\nlist\n
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\n1 days ago\n
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Been looking for the perfect coat for winter and found you guys on Pinterest. It just arrived and is even better than I expected. Super soft and heavy. Just what I wanted and so much less than the luxury brands.

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\nAaron Duncan\n✉\n
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\n3\nlist\n
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\n2 days ago\n
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My girlfriend told me to get your app, put it on the iPad and started browsing. Liked the look of your basics. Solid stuff. Ordered some of your shirts and they fit great and are super soft. Now I can just order new shirts from you guys, no more going to the mall.

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\nAndres Herrera\n✉\n
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\n3\nlist\n
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\n2 days ago\n
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The app is really good looking and super easy to use.

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\nCamila Martinez\n✉\n
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\n3\nlist\n
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\n2 days ago\n
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My boyfriend was super sweet and got me a gift certificate to your store for my birthday and I got a new pair of jeans. Love the way they hug my curves and the wash is just dark enough without being too dark. Plus the quality is incredible, other jeans at your price point are so thin and fray super easy.

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\nBrody Miles\n✉\n
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\n3\nlist\n
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\n2 days ago\n
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I love your Oxfords, but I think my wife is “borrowing” them :)

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\nAsher Phillips\n✉\n
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\n3\nlist\n
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\n2 days ago\n
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Just got another delivery of jeans and shirts i ordered last night, super fast delivery (as always) and I get more compliments when I wear my Hem & Stitch stuff than anything else.

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\nLayla Lynch\n✉\n
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\n3\nlist\n
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\n2 days ago\n
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Incredible value and quality for the price, plus the stores are always a great source of inspiration for the looks.

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\nCristian Baker\n✉\n
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\n2 days ago\n
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Your Palo Alto store is freezing!! I only stayed about 3 minutes as I couldn’t stand it any longer. Are you trying to clear out your sweater stock?!? Seems fishy to me.

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\nZoey Adams\n✉\n
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\n3\nlist\n
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\n2 days ago\n
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My new favorite way to spend an evening is browsing around on your new iPad app.

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\nMaci Stephens\n✉\n
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\n3\nlist\n
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\n2 days ago\n
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Finally pulled the trigger on a new pair of jeans from you guys last week. Couldn’t be happier. The photos on the site are gorgeous and love all the detail ones you do so you can see what the material really looks like.

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\nAndrew Mcdonald\n✉\n
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\n3\nlist\n
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\n2 days ago\n
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I don’t like to spend much on my wardrobe, and so Hem & Stitch helps me stretch my budget and look great too.

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\nNoah Vargas\n✉\n
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\n2 days ago\n
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Bought a pair of fun swim trunks and am really happy. Picked them up at your shop in LA while on vacation. Will def seek you out when I get home too.

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