{"current_page":2,"metrics":{"aggregate_score":86,"aggregate_score_formatted":"86","aggregate_score_label":"NPS","window_size_label":"Selected period","response_count":22,"filtered_response_count":22,"filtered_response_count_formatted":"22","promoter_count":20,"promoter_percent":91,"passive_count":1,"passive_percent":5,"detractor_count":1,"detractor_percent":5},"bar_widths":{"704":{"promoter":640,"passive":32,"detractor":33}},"survey_responses_responses_html":"<div class='row survey-response is-comment survey-response-Vb5YxmVUtN8Vr4WPORqeqihM' data-survey-request-token='Vb5YxmVUtN8Vr4WPORqeqihM' id='survey-response-3538268'>\n<div class='span-2 survey-response-node'>\n<div class='smiley is-passive-passive'>\n<div class='smiley-face'></div>\n<div class='smiley-score'>8</div>\n</div>\n<div class='survey-response-line'></div>\n</div>\n<div class='last survey-response-content span-15'>\n<div class='survey-response-content-inner'>\n<a class=\"survey-response-link\" href=\"/r/BAAeONLedZ6rFSxksHRhYePv9ecdzJCu\"></a>\n<div class='survey-response-content-inner-container'>\n<div class='survey-response-meta'>\n<div class='survey-response-meta-person'>\n<a class=\"survey-response-meta-person-name survey-response-prioritized-link\" dir=\"auto\" href=\"/people/24253705/feedback\">Braxton Sullivan</a>\n<a title=\"Email braxton_sullivan@duncan.biz\" class=\"survey-response-meta-person-icon ss-icon survey-response-prioritized-link\" href=\"mailto:braxton_sullivan@duncan.biz?body=Hi%2C%0A%0AWe%20recently%20asked%20%E2%80%9CHow%20likely%20are%20you%20to%20recommend%20Hem%20%26%20Stitch%20to%20a%20friend%3F%E2%80%9D%20and%20you%20gave%20us%20a%20score%20of%208%20out%20of%2010.%0A%0AYou%20also%20left%20this%20comment%3A%20%E2%80%9CWear%20my%20Hem%20%26%20Stitch%20stuff%20almost%20every%20weekend.%20Particularly%20love%20your%20jeans.%20My%20only%20gripe%20is%20you%20use%20FedEx%20and%20FedEx%20always%20has%20a%20terrible%20time%20with%20my%20area%20and%20so%20I%20often%20miss%20packages.%20I%E2%80%99d%20be%20a%2010%20if%20you%20used%20UPS%20since%20then%20I%20wouldn%E2%80%99t%20miss%20my%20packages%20from%20you.%E2%80%9D%0A&amp;subject=A%20survey%20you%20took%20for%20Hem%20%26%20Stitch\">&#x2709;</a>\n</div>\n\n<div class='survey-response-meta-typing-indicator'></div>\n<div class='survey-response-meta-timestamp'>\n<a data-timestamp=\"2026-04-11T10:20:17-07:00\" title=\"Apr 11, 2026 – 10:20 am\" class=\"js-timestamp muted survey-response-prioritized-link\" href=\"/r/BAAeONLedZ6rFSxksHRhYePv9ecdzJCu\">4 days ago</a>\n</div>\n</div>\n<div class='survey-response-comment' dir='auto'>\n<p>Wear my Hem &amp; Stitch stuff almost every weekend. Particularly love your jeans. My only gripe is you use FedEx and FedEx <span class=\"survey-response-content-inner-highlight\">always</span> has a terrible time with my area and so I often miss packages. I’d be a 10 if you used UPS since then I wouldn’t miss my packages from you.</p>\n</div>\n<div class='survey-response-additional-questions' style='display: none'></div>\n</div>\n<div class='survey-response-content-tags-container'>\n<div class='survey-response-tagger'>\n<script>\n//<![CDATA[\n        (function() {\n          var $container = $(\"#react-component-73982d\");\n          var props = $container.data(\"props\");\n          var element = React.createElement(Tagger, props);\n\n          ReactDOM.render(element, $container[0]);\n        })();\n\n//]]>\n</script><span id=\"react-component-73982d\" class=\"tagger-container\" data-props=\"{&quot;tagValues&quot;:[&quot;shipping&quot;],&quot;urlGet&quot;:&quot;/tags.json&quot;,&quot;urlPost&quot;:&quot;/tags.json?survey_response_id=3538268&quot;,&quot;urlDelete&quot;:&quot;/tags.json?survey_response_id=3538268&quot;,&quot;urlManager&quot;:&quot;/tags&quot;,&quot;indexCacheKey&quot;:&quot;dashboard-survey-response-tags&quot;,&quot;canRemove&quot;:true,&quot;canAdd&quot;:true,&quot;canEdit&quot;:true}\"></span>\n\n</div>\n</div>\n</div>\n</div>\n</div>\n<div class='row survey-response is-comment survey-response-cm9puxTayW59YkSg1hFc5Cgz' data-survey-request-token='cm9puxTayW59YkSg1hFc5Cgz' id='survey-response-3538139'>\n<div class='span-2 survey-response-node'>\n<div class='smiley is-promoter-promoter'>\n<div class='smiley-face'></div>\n<div class='smiley-score'>9</div>\n</div>\n<div class='survey-response-line'></div>\n</div>\n<div class='last survey-response-content span-15'>\n<div class='survey-response-content-inner'>\n<a class=\"survey-response-link\" href=\"/r/wBhPg7ETrWAxmZ4ptWaH5500U8cleqrz\"></a>\n<div class='survey-response-content-inner-container'>\n<div class='survey-response-meta'>\n<div class='survey-response-meta-person'>\n<a class=\"survey-response-meta-person-name survey-response-prioritized-link\" dir=\"auto\" href=\"/people/24253579/feedback\">Morgan Fuller</a>\n<a title=\"Email morgan_fuller@crawford.com\" class=\"survey-response-meta-person-icon ss-icon survey-response-prioritized-link\" href=\"mailto:morgan_fuller@crawford.com?body=Hi%2C%0A%0AWe%20recently%20asked%20%E2%80%9CHow%20likely%20are%20you%20to%20recommend%20Hem%20%26%20Stitch%20to%20a%20friend%3F%E2%80%9D%20and%20you%20gave%20us%20a%20score%20of%209%20out%20of%2010.%0A%0AYou%20also%20left%20this%20comment%3A%20%E2%80%9CI%20tell%20everyone%20I%20know%20about%20you%20guys%2C%20I%E2%80%99ve%20always%20had%20great%20experiences%20with%20your%20customer%20care%20team%20when%20something%20wasn%E2%80%99t%20quite%20right%20or%20I%20wanted%20to%20know%20where%20my%20order%20was.%20I%E2%80%99m%20not%20a%20very%20technical%20guy%2C%20so%20it%E2%80%99s%20great%20to%20know%20there%20are%20real%20humans%20who%20can%20help%20answer%20a%20simple%20question.%E2%80%9D%0A&amp;subject=A%20survey%20you%20took%20for%20Hem%20%26%20Stitch\">&#x2709;</a>\n</div>\n\n<div class='survey-response-meta-typing-indicator'></div>\n<div class='survey-response-annotation'>\n<a title=\"3 additional answers\" class=\"muted survey-response-prioritized-link\" href=\"/r/wBhPg7ETrWAxmZ4ptWaH5500U8cleqrz#additional-questions\">3\n<span class='ss-icon ss-icon-optical-push-down'>list</span>\n</a></div>\n<div class='survey-response-meta-timestamp'>\n<a data-timestamp=\"2026-04-02T22:23:52-07:00\" title=\"Apr 2, 2026 – 10:23 pm\" class=\"js-timestamp muted survey-response-prioritized-link\" href=\"/r/wBhPg7ETrWAxmZ4ptWaH5500U8cleqrz\">12 days ago</a>\n</div>\n</div>\n<div class='survey-response-comment' dir='auto'>\n<p>I tell everyone I know about you guys, I’ve <span class=\"survey-response-content-inner-highlight\">always</span> had great experiences with your customer care team when something wasn’t quite right or I wanted to know where my order was. I’m not a very technical guy, so it’s great to know there are real humans who can help answer a simple question.</p>\n</div>\n<div class='survey-response-additional-questions' style='display: none'></div>\n</div>\n<div class='survey-response-content-tags-container'>\n<div class='survey-response-tagger'>\n<script>\n//<![CDATA[\n        (function() {\n          var $container = $(\"#react-component-eb8c07\");\n          var props = $container.data(\"props\");\n          var element = React.createElement(Tagger, props);\n\n          ReactDOM.render(element, $container[0]);\n        })();\n\n//]]>\n</script><span id=\"react-component-eb8c07\" class=\"tagger-container\" data-props=\"{&quot;tagValues&quot;:[],&quot;urlGet&quot;:&quot;/tags.json&quot;,&quot;urlPost&quot;:&quot;/tags.json?survey_response_id=3538139&quot;,&quot;urlDelete&quot;:&quot;/tags.json?survey_response_id=3538139&quot;,&quot;urlManager&quot;:&quot;/tags&quot;,&quot;indexCacheKey&quot;:&quot;dashboard-survey-response-tags&quot;,&quot;canRemove&quot;:true,&quot;canAdd&quot;:true,&quot;canEdit&quot;:true}\"></span>\n\n</div>\n</div>\n</div>\n</div>\n</div>\n","survey_responses_pagination_html":"<div class='pagination'>\n<div class='pagination-info'>\n2 of 2\n</div>\n<div role=\"navigation\" aria-label=\"Pagination\" class=\"pagination-controls\"><a class=\"previous_page\" rel=\"prev\" href=\"/survey_responses?page=1&amp;query=%22always%22&amp;range=2026-04-01%2F2026-04-30\">&#x25C5;</a> <span class=\"next_page disabled\" aria-disabled=\"true\">&#x25BB;</span></div>\n</div>\n"}