{"current_page":2,"metrics":{"aggregate_score":76,"aggregate_score_formatted":"76","aggregate_score_label":"NPS","window_size_label":"Selected period","response_count":25,"filtered_response_count":25,"filtered_response_count_formatted":"25","promoter_count":20,"promoter_percent":80,"passive_count":4,"passive_percent":16,"detractor_count":1,"detractor_percent":4},"bar_widths":{"704":{"promoter":563,"passive":112,"detractor":30}},"survey_responses_responses_html":"<div class='row survey-response is-comment survey-response-jiROhAxnyGSNJuG7nvq07f8b' data-survey-request-token='jiROhAxnyGSNJuG7nvq07f8b' id='survey-response-3538299'>\n<div class='span-2 survey-response-node'>\n<div class='smiley is-promoter-promoter'>\n<div class='smiley-face'></div>\n<div class='smiley-score'>9</div>\n</div>\n<div class='survey-response-line'></div>\n</div>\n<div class='last survey-response-content span-15'>\n<div class='survey-response-content-inner'>\n<a class=\"survey-response-link\" href=\"/r/hqMa4mhrmMtXJVqZ4at2eNkXoifN9q4S\"></a>\n<div class='survey-response-content-inner-container'>\n<div class='survey-response-meta'>\n<div class='survey-response-meta-person'>\n<a class=\"survey-response-meta-person-name survey-response-prioritized-link\" dir=\"auto\" href=\"/people/24253736/feedback\">Aaron Duncan</a>\n<a title=\"Email aaron.duncan@halebrooks.net\" class=\"survey-response-meta-person-icon ss-icon survey-response-prioritized-link\" href=\"mailto:aaron.duncan@halebrooks.net?body=Hi%2C%0A%0AWe%20recently%20asked%20%E2%80%9CHow%20likely%20are%20you%20to%20recommend%20Hem%20%26%20Stitch%20to%20a%20friend%3F%E2%80%9D%20and%20you%20gave%20us%20a%20score%20of%209%20out%20of%2010.%0A%0AYou%20also%20left%20this%20comment%3A%20%E2%80%9CMy%20girlfriend%20told%20me%20to%20get%20your%20app%2C%20put%20it%20on%20the%20iPad%20and%20started%20browsing.%20Liked%20the%20look%20of%20your%20basics.%20Solid%20stuff.%20Ordered%20some%20of%20your%20shirts%20and%20they%20fit%20great%20and%20are%20super%20soft.%20Now%20I%20can%20just%20order%20new%20shirts%20from%20you%20guys%2C%20no%20more%20going%20to%20the%20mall.%E2%80%9D%0A&amp;subject=A%20survey%20you%20took%20for%20Hem%20%26%20Stitch\">&#x2709;</a>\n</div>\n\n<div class='survey-response-meta-typing-indicator'></div>\n<div class='survey-response-annotation'>\n<a title=\"3 additional answers\" class=\"muted survey-response-prioritized-link\" href=\"/r/hqMa4mhrmMtXJVqZ4at2eNkXoifN9q4S#additional-questions\">3\n<span class='ss-icon ss-icon-optical-push-down'>list</span>\n</a></div>\n<div class='survey-response-meta-timestamp'>\n<a data-timestamp=\"2026-04-13T13:58:04-07:00\" title=\"Apr 13, 2026 – 1:58 pm\" class=\"js-timestamp muted survey-response-prioritized-link\" href=\"/r/hqMa4mhrmMtXJVqZ4at2eNkXoifN9q4S\">2 days ago</a>\n</div>\n</div>\n<div class='survey-response-comment' dir='auto'>\n<p>My girlfriend told me to get your app, put it on the iPad and started browsing. Liked the look of your basics. Solid stuff. Ordered some of your shirts and they <span class=\"survey-response-content-inner-highlight\">fit</span> great and are super soft. Now I can just order new shirts from you guys, no more going to the mall.</p>\n</div>\n<div class='survey-response-additional-questions' style='display: none'></div>\n</div>\n<div class='survey-response-content-tags-container'>\n<div class='survey-response-tagger'>\n<script>\n//<![CDATA[\n        (function() {\n          var $container = $(\"#react-component-250a1d\");\n          var props = $container.data(\"props\");\n          var element = React.createElement(Tagger, props);\n\n          ReactDOM.render(element, $container[0]);\n        })();\n\n//]]>\n</script><span id=\"react-component-250a1d\" class=\"tagger-container\" data-props=\"{&quot;tagValues&quot;:[&quot;fit&quot;,&quot;mobile&quot;,&quot;quality&quot;,&quot;soft&quot;],&quot;urlGet&quot;:&quot;/tags.json&quot;,&quot;urlPost&quot;:&quot;/tags.json?survey_response_id=3538299&quot;,&quot;urlDelete&quot;:&quot;/tags.json?survey_response_id=3538299&quot;,&quot;urlManager&quot;:&quot;/tags&quot;,&quot;indexCacheKey&quot;:&quot;dashboard-survey-response-tags&quot;,&quot;canRemove&quot;:true,&quot;canAdd&quot;:true,&quot;canEdit&quot;:true}\"></span>\n\n</div>\n</div>\n</div>\n</div>\n</div>\n<div class='row survey-response is-comment survey-response-CZZk72M8eXbDLV86OBIxij6u' data-survey-request-token='CZZk72M8eXbDLV86OBIxij6u' id='survey-response-3538154'>\n<div class='span-2 survey-response-node'>\n<div class='smiley is-promoter-promoter'>\n<div class='smiley-face'></div>\n<div class='smiley-score'>10</div>\n</div>\n<div class='survey-response-line'></div>\n</div>\n<div class='last survey-response-content span-15'>\n<div class='survey-response-content-inner'>\n<a class=\"survey-response-link\" href=\"/r/warwMlCTN5IRIA6SaiW4ekVYfTQAnHN8\"></a>\n<div class='survey-response-content-inner-container'>\n<div class='survey-response-meta'>\n<div class='survey-response-meta-person'>\n<a class=\"survey-response-meta-person-name survey-response-prioritized-link\" dir=\"auto\" href=\"/people/24253595/feedback\">Violet Bishop</a>\n<a title=\"Email violet_bishop@brewerolson.info\" class=\"survey-response-meta-person-icon ss-icon survey-response-prioritized-link\" href=\"mailto:violet_bishop@brewerolson.info?body=Hi%2C%0A%0AWe%20recently%20asked%20%E2%80%9CHow%20likely%20are%20you%20to%20recommend%20Hem%20%26%20Stitch%20to%20a%20friend%3F%E2%80%9D%20and%20you%20gave%20us%20a%20score%20of%2010%20out%20of%2010.%0A%0AYou%20also%20left%20this%20comment%3A%20%E2%80%9CFound%20Hem%20%26%20Stitch%20online%20first%2C%20then%20I%20needed%20to%20return%20something%20that%20wasn%E2%80%99t%20quite%20the%20right%20fit%20and%20found%20out%20you%20had%20a%20store%20really%20close%20to%20my%20house.%20Fell%20in%20love%20with%20everything%20instantly.%20The%20person%20who%20helped%20me%20couldn%E2%80%99t%20have%20been%20sweeter%20and%20I%20even%20picked%20up%20a%20new%20shirt%20for%20my%20husband.%E2%80%9D%0A&amp;subject=A%20survey%20you%20took%20for%20Hem%20%26%20Stitch\">&#x2709;</a>\n</div>\n\n<div class='survey-response-meta-typing-indicator'></div>\n<div class='survey-response-meta-timestamp'>\n<a data-timestamp=\"2026-04-03T23:16:52-07:00\" title=\"Apr 3, 2026 – 11:16 pm\" class=\"js-timestamp muted survey-response-prioritized-link\" href=\"/r/warwMlCTN5IRIA6SaiW4ekVYfTQAnHN8\">11 days ago</a>\n</div>\n</div>\n<div class='survey-response-comment' dir='auto'>\n<p>Found Hem &amp; Stitch online first, then I needed to return something that wasn’t quite the right <span class=\"survey-response-content-inner-highlight\">fit</span> and found out you had a store really close to my house. Fell in love with everything instantly. The person who helped me couldn’t have been sweeter and I even picked up a new shirt for my husband.</p>\n</div>\n<div class='survey-response-additional-questions' style='display: none'></div>\n</div>\n<div class='survey-response-content-tags-container'>\n<div class='survey-response-tagger'>\n<script>\n//<![CDATA[\n        (function() {\n          var $container = $(\"#react-component-0f5c6f\");\n          var props = $container.data(\"props\");\n          var element = React.createElement(Tagger, props);\n\n          ReactDOM.render(element, $container[0]);\n        })();\n\n//]]>\n</script><span id=\"react-component-0f5c6f\" class=\"tagger-container\" data-props=\"{&quot;tagValues&quot;:[&quot;returns&quot;,&quot;service&quot;,&quot;store experience&quot;],&quot;urlGet&quot;:&quot;/tags.json&quot;,&quot;urlPost&quot;:&quot;/tags.json?survey_response_id=3538154&quot;,&quot;urlDelete&quot;:&quot;/tags.json?survey_response_id=3538154&quot;,&quot;urlManager&quot;:&quot;/tags&quot;,&quot;indexCacheKey&quot;:&quot;dashboard-survey-response-tags&quot;,&quot;canRemove&quot;:true,&quot;canAdd&quot;:true,&quot;canEdit&quot;:true}\"></span>\n\n</div>\n</div>\n</div>\n</div>\n</div>\n<div class='row survey-response is-comment survey-response-cP04VZ2mtf4ujBc3IQZFVXDP' data-survey-request-token='cP04VZ2mtf4ujBc3IQZFVXDP' id='survey-response-3538186'>\n<div class='span-2 survey-response-node'>\n<div class='smiley is-detractor-detractor'>\n<div class='smiley-face'></div>\n<div class='smiley-score'>2</div>\n</div>\n<div class='survey-response-line'></div>\n</div>\n<div class='last survey-response-content span-15'>\n<div class='survey-response-content-inner'>\n<a class=\"survey-response-link\" href=\"/r/Va8gZrflFWnkTXhwLsma5wKuSwdwyG5l\"></a>\n<div class='survey-response-content-inner-container'>\n<div class='survey-response-meta'>\n<div class='survey-response-meta-person'>\n<a class=\"survey-response-meta-person-name survey-response-prioritized-link\" dir=\"auto\" href=\"/people/24253626/feedback\">Omar Perkins</a>\n<a title=\"Email o_perkins@carlson.us\" class=\"survey-response-meta-person-icon ss-icon survey-response-prioritized-link\" href=\"mailto:o_perkins@carlson.us?body=Hi%2C%0A%0AWe%20recently%20asked%20%E2%80%9CHow%20likely%20are%20you%20to%20recommend%20Hem%20%26%20Stitch%20to%20a%20friend%3F%E2%80%9D%20and%20you%20gave%20us%20a%20score%20of%202%20out%20of%2010.%0A%0AYou%20also%20left%20this%20comment%3A%20%E2%80%9CLook%2C%20I%20love%20they%20way%20your%20cloths%20fit%2C%20but%20you%20definitely%20need%20to%20come%20up%20with%20a%20better%20way%20to%20handle%20online%20purchases%20being%20returned%20to%20local%20stores.%20The%20staff%20was%20bewildered%20and%20it%20took%20over%20an%20hour%20to%20fully%20complete%20the%20process.%20It%20did%20get%20done%20so%20you%20saved%20a%20little%20face%2C%20but%20what%20a%20mess%21%E2%80%9D%0A&amp;subject=A%20survey%20you%20took%20for%20Hem%20%26%20Stitch\">&#x2709;</a>\n</div>\n\n<div class='survey-response-meta-typing-indicator'></div>\n<div class='survey-response-annotation'>\n<a title=\"3 additional answers\" class=\"muted survey-response-prioritized-link\" href=\"/r/Va8gZrflFWnkTXhwLsma5wKuSwdwyG5l#additional-questions\">3\n<span class='ss-icon ss-icon-optical-push-down'>list</span>\n</a></div>\n<div class='survey-response-meta-timestamp'>\n<a data-timestamp=\"2026-04-05T23:45:31-07:00\" title=\"Apr 5, 2026 – 11:45 pm\" class=\"js-timestamp muted survey-response-prioritized-link\" href=\"/r/Va8gZrflFWnkTXhwLsma5wKuSwdwyG5l\">9 days ago</a>\n</div>\n</div>\n<div class='survey-response-comment' dir='auto'>\n<p>Look, I love they way your cloths <span class=\"survey-response-content-inner-highlight\">fit</span>, but you definitely need to come up with a better way to handle online purchases being returned to local stores. The staff was bewildered and it took over an hour to fully complete the process. It did get done so you saved a little face, but what a mess!</p>\n</div>\n<div class='survey-response-additional-questions' style='display: none'></div>\n</div>\n<div class='survey-response-content-tags-container'>\n<div class='survey-response-tagger'>\n<script>\n//<![CDATA[\n        (function() {\n          var $container = $(\"#react-component-717bd0\");\n          var props = $container.data(\"props\");\n          var element = React.createElement(Tagger, props);\n\n          ReactDOM.render(element, $container[0]);\n        })();\n\n//]]>\n</script><span id=\"react-component-717bd0\" class=\"tagger-container\" data-props=\"{&quot;tagValues&quot;:[&quot;fit&quot;,&quot;returns&quot;],&quot;urlGet&quot;:&quot;/tags.json&quot;,&quot;urlPost&quot;:&quot;/tags.json?survey_response_id=3538186&quot;,&quot;urlDelete&quot;:&quot;/tags.json?survey_response_id=3538186&quot;,&quot;urlManager&quot;:&quot;/tags&quot;,&quot;indexCacheKey&quot;:&quot;dashboard-survey-response-tags&quot;,&quot;canRemove&quot;:true,&quot;canAdd&quot;:true,&quot;canEdit&quot;:true}\"></span>\n\n</div>\n</div>\n</div>\n</div>\n</div>\n<div class='row survey-response is-comment survey-response-ht5MDcujYFWIQFBgXlhH7svk' data-survey-request-token='ht5MDcujYFWIQFBgXlhH7svk' id='survey-response-3538316'>\n<div class='span-2 survey-response-node'>\n<div class='smiley is-promoter-promoter'>\n<div class='smiley-face'></div>\n<div class='smiley-score'>10</div>\n</div>\n<div class='survey-response-line'></div>\n</div>\n<div class='last survey-response-content span-15'>\n<div class='survey-response-content-inner'>\n<a class=\"survey-response-link\" href=\"/r/94nYWqHX1OFrS93c5wgAQnnQ4JgNweLD\"></a>\n<div class='survey-response-content-inner-container'>\n<div class='survey-response-meta'>\n<div class='survey-response-meta-person'>\n<a class=\"survey-response-meta-person-name survey-response-prioritized-link\" dir=\"auto\" href=\"/people/24253753/feedback\">Gabrielle Fleming</a>\n<a title=\"Email gabrielle@lucas.com\" class=\"survey-response-meta-person-icon ss-icon survey-response-prioritized-link\" href=\"mailto:gabrielle@lucas.com?body=Hi%2C%0A%0AWe%20recently%20asked%20%E2%80%9CHow%20likely%20are%20you%20to%20recommend%20Hem%20%26%20Stitch%20to%20a%20friend%3F%E2%80%9D%20and%20you%20gave%20us%20a%20score%20of%2010%20out%20of%2010.%0A%0AYou%20also%20left%20this%20comment%3A%20%E2%80%9CWhen%20I%20shop%20online%20I%20end%20up%20returning%20half%20of%20the%20stuff%20I%20order%2C%20so%20it%E2%80%99s%20always%20nice%20when%20I%20can%20come%20into%20the%20store%20to%20make%20sure%20I%20love%20the%20color%20and%20fit.%20The%20staff%20is%20always%20really%20friendly%20and%20totally%20understands%20you%20gotta%20try%20on%20a%20lot%20of%20stuff%20to%20find%20the%20perfect%20piece.%E2%80%9D%0A&amp;subject=A%20survey%20you%20took%20for%20Hem%20%26%20Stitch\">&#x2709;</a>\n</div>\n\n<div class='survey-response-meta-typing-indicator'></div>\n<div class='survey-response-annotation'>\n<a title=\"3 additional answers\" class=\"muted survey-response-prioritized-link\" href=\"/r/94nYWqHX1OFrS93c5wgAQnnQ4JgNweLD#additional-questions\">3\n<span class='ss-icon ss-icon-optical-push-down'>list</span>\n</a></div>\n<div class='survey-response-meta-timestamp'>\n<a data-timestamp=\"2026-04-14T18:23:08-07:00\" title=\"Apr 14, 2026 – 6:23 pm\" class=\"js-timestamp muted survey-response-prioritized-link\" href=\"/r/94nYWqHX1OFrS93c5wgAQnnQ4JgNweLD\">20 hours ago</a>\n</div>\n</div>\n<div class='survey-response-comment' dir='auto'>\n<p>When I shop online I end up returning half of the stuff I order, so it’s always nice when I can come into the store to make sure I love the color and <span class=\"survey-response-content-inner-highlight\">fit</span>. The staff is always really friendly and totally understands you gotta try on a lot of stuff to find the perfect piece.</p>\n</div>\n<div class='survey-response-additional-questions' style='display: none'></div>\n</div>\n<div class='survey-response-content-tags-container'>\n<div class='survey-response-tagger'>\n<script>\n//<![CDATA[\n        (function() {\n          var $container = $(\"#react-component-58b0e8\");\n          var props = $container.data(\"props\");\n          var element = React.createElement(Tagger, props);\n\n          ReactDOM.render(element, $container[0]);\n        })();\n\n//]]>\n</script><span id=\"react-component-58b0e8\" class=\"tagger-container\" data-props=\"{&quot;tagValues&quot;:[&quot;service&quot;,&quot;store experience&quot;],&quot;urlGet&quot;:&quot;/tags.json&quot;,&quot;urlPost&quot;:&quot;/tags.json?survey_response_id=3538316&quot;,&quot;urlDelete&quot;:&quot;/tags.json?survey_response_id=3538316&quot;,&quot;urlManager&quot;:&quot;/tags&quot;,&quot;indexCacheKey&quot;:&quot;dashboard-survey-response-tags&quot;,&quot;canRemove&quot;:true,&quot;canAdd&quot;:true,&quot;canEdit&quot;:true}\"></span>\n\n</div>\n</div>\n</div>\n</div>\n</div>\n<div class='row survey-response is-comment survey-response-LARbfayB7abcqS30tgn6Y6zF' data-survey-request-token='LARbfayB7abcqS30tgn6Y6zF' id='survey-response-3538238'>\n<div class='span-2 survey-response-node'>\n<div class='smiley is-promoter-promoter'>\n<div class='smiley-face'></div>\n<div class='smiley-score'>9</div>\n</div>\n<div class='survey-response-line'></div>\n</div>\n<div class='last survey-response-content span-15'>\n<div class='survey-response-content-inner'>\n<a class=\"survey-response-link\" href=\"/r/MXR078fZs9DcQ2DqVLtTi8Psdj2gul9e\"></a>\n<div class='survey-response-content-inner-container'>\n<div class='survey-response-meta'>\n<div class='survey-response-meta-person'>\n<a class=\"survey-response-meta-person-name survey-response-prioritized-link\" dir=\"auto\" href=\"/people/24253675/feedback\">Nolan Mckinney</a>\n<a title=\"Email nmckinney@freeman.com\" class=\"survey-response-meta-person-icon ss-icon survey-response-prioritized-link\" href=\"mailto:nmckinney@freeman.com?body=Hi%2C%0A%0AWe%20recently%20asked%20%E2%80%9CHow%20likely%20are%20you%20to%20recommend%20Hem%20%26%20Stitch%20to%20a%20friend%3F%E2%80%9D%20and%20you%20gave%20us%20a%20score%20of%209%20out%20of%2010.%0A%0AYou%20also%20left%20this%20comment%3A%20%E2%80%9CIt%E2%80%99s%20pretty%20rare%20to%20find%20a%20store%20that%20actually%20recommends%20things%20that%20look%20nice%20on%20me%20instead%20of%20just%20trying%20to%20sell%20me%20something.%20I%20didn%E2%80%99t%20find%20jeans%20that%20fit%20me%20well%2C%20but%20I%20have%20pretty%20irregular%20requirements.%20Even%20though%20I%20didn%E2%80%99t%20buy%20anything%20the%20entire%20experience%20was%20a%20delight.%20I%E2%80%99ll%20be%20back%20next%20month%20when%20I%20need%20a%20new%20sweater%20for%20sure.%E2%80%9D%0A&amp;subject=A%20survey%20you%20took%20for%20Hem%20%26%20Stitch\">&#x2709;</a>\n</div>\n\n<div class='survey-response-meta-typing-indicator'></div>\n<div class='survey-response-annotation'>\n<a title=\"3 additional answers\" class=\"muted survey-response-prioritized-link\" href=\"/r/MXR078fZs9DcQ2DqVLtTi8Psdj2gul9e#additional-questions\">3\n<span class='ss-icon ss-icon-optical-push-down'>list</span>\n</a></div>\n<div class='survey-response-meta-timestamp'>\n<a data-timestamp=\"2026-04-09T09:40:09-07:00\" title=\"Apr 9, 2026 – 9:40 am\" class=\"js-timestamp muted survey-response-prioritized-link\" href=\"/r/MXR078fZs9DcQ2DqVLtTi8Psdj2gul9e\">6 days ago</a>\n</div>\n</div>\n<div class='survey-response-comment' dir='auto'>\n<p>It’s pretty rare to find a store that actually recommends things that look nice on me instead of just trying to sell me something. I didn’t find jeans that <span class=\"survey-response-content-inner-highlight\">fit</span> me well, but I have pretty irregular requirements. Even though I didn’t buy anything the entire experience was a delight. I’ll be back next month when I need a new sweater for sure.</p>\n</div>\n<div class='survey-response-additional-questions' style='display: none'></div>\n</div>\n<div class='survey-response-content-tags-container'>\n<div class='survey-response-tagger'>\n<script>\n//<![CDATA[\n        (function() {\n          var $container = $(\"#react-component-a23a4c\");\n          var props = $container.data(\"props\");\n          var element = React.createElement(Tagger, props);\n\n          ReactDOM.render(element, $container[0]);\n        })();\n\n//]]>\n</script><span id=\"react-component-a23a4c\" class=\"tagger-container\" data-props=\"{&quot;tagValues&quot;:[&quot;fit&quot;,&quot;service&quot;,&quot;store experience&quot;],&quot;urlGet&quot;:&quot;/tags.json&quot;,&quot;urlPost&quot;:&quot;/tags.json?survey_response_id=3538238&quot;,&quot;urlDelete&quot;:&quot;/tags.json?survey_response_id=3538238&quot;,&quot;urlManager&quot;:&quot;/tags&quot;,&quot;indexCacheKey&quot;:&quot;dashboard-survey-response-tags&quot;,&quot;canRemove&quot;:true,&quot;canAdd&quot;:true,&quot;canEdit&quot;:true}\"></span>\n\n</div>\n</div>\n</div>\n</div>\n</div>\n","survey_responses_pagination_html":"<div class='pagination'>\n<div class='pagination-info'>\n2 of 2\n</div>\n<div role=\"navigation\" aria-label=\"Pagination\" class=\"pagination-controls\"><a class=\"previous_page\" rel=\"prev\" href=\"/survey_responses?page=1&amp;query=%22fit%22&amp;range=2026-04-01%2F2026-04-30\">&#x25C5;</a> <span class=\"next_page disabled\" aria-disabled=\"true\">&#x25BB;</span></div>\n</div>\n"}