{"current_page":2,"metrics":{"aggregate_score":50,"aggregate_score_formatted":"50","aggregate_score_label":"NPS","window_size_label":"Selected period","response_count":24,"filtered_response_count":24,"filtered_response_count_formatted":"24","promoter_count":16,"promoter_percent":67,"passive_count":4,"passive_percent":17,"detractor_count":4,"detractor_percent":17},"bar_widths":{"704":{"promoter":469,"passive":117,"detractor":119}},"survey_responses_responses_html":"<div class='row survey-response is-comment survey-response-HkU7FCc8iRrEwcj1uvEUN1xX' data-survey-request-token='HkU7FCc8iRrEwcj1uvEUN1xX' id='survey-response-3538227'>\n<div class='span-2 survey-response-node'>\n<div class='smiley is-promoter-promoter'>\n<div class='smiley-face'></div>\n<div class='smiley-score'>9</div>\n</div>\n<div class='survey-response-line'></div>\n</div>\n<div class='last survey-response-content span-15'>\n<div class='survey-response-content-inner'>\n<a class=\"survey-response-link\" href=\"/r/9Uq2HeK0opxX5AqHOH4eykrbXcPiZjcr\"></a>\n<div class='survey-response-content-inner-container'>\n<div class='survey-response-meta'>\n<div class='survey-response-meta-person'>\n<a class=\"survey-response-meta-person-name survey-response-prioritized-link\" dir=\"auto\" href=\"/people/24253664/feedback\">Penelope Hunter</a>\n<a title=\"Email penelope.hunter@barnett.org\" class=\"survey-response-meta-person-icon ss-icon survey-response-prioritized-link\" href=\"mailto:penelope.hunter@barnett.org?body=Hi%2C%0A%0AWe%20recently%20asked%20%E2%80%9CHow%20likely%20are%20you%20to%20recommend%20Hem%20%26%20Stitch%20to%20a%20friend%3F%E2%80%9D%20and%20you%20gave%20us%20a%20score%20of%209%20out%20of%2010.%0A%0AYou%20also%20left%20this%20comment%3A%20%E2%80%9CBeen%20a%20long%20time%20store%20customer%2C%20but%20just%20started%20using%20the%20site%20after%20signing%20up%20for%20your%20newsletter%20at%20the%20store.%20I%20may%20be%20hooked.%20Bought%203%20things%20this%20week%20and%202%20have%20already%20arrived.%20No%20idea%20how%20you%20get%20things%20to%20my%20little%20cabin%20here%20in%20Snohomish%20so%20quick%2C%20but%20it%E2%80%99s%20wonderful.%E2%80%9D%0A&amp;subject=A%20survey%20you%20took%20for%20Hem%20%26%20Stitch\">&#x2709;</a>\n</div>\n\n<div class='survey-response-meta-typing-indicator'></div>\n<div class='survey-response-annotation'>\n<a title=\"3 additional answers\" class=\"muted survey-response-prioritized-link\" href=\"/r/9Uq2HeK0opxX5AqHOH4eykrbXcPiZjcr#additional-questions\">3\n<span class='ss-icon ss-icon-optical-push-down'>list</span>\n</a></div>\n<div class='survey-response-meta-timestamp'>\n<a data-timestamp=\"2026-04-08T15:24:46-07:00\" title=\"Apr 8, 2026 – 3:24 pm\" class=\"js-timestamp muted survey-response-prioritized-link\" href=\"/r/9Uq2HeK0opxX5AqHOH4eykrbXcPiZjcr\">6 days ago</a>\n</div>\n</div>\n<div class='survey-response-comment' dir='auto'>\n<p>Been a long time store customer, but just started using the site after signing up for your newsletter at the store. I may be hooked. Bought 3 things this week and 2 have already arrived. No idea how you <span class=\"survey-response-content-inner-highlight\">get</span> things to my little cabin here in Snohomish so quick, but it’s wonderful.</p>\n</div>\n<div class='survey-response-additional-questions' style='display: none'></div>\n</div>\n<div class='survey-response-content-tags-container'>\n<div class='survey-response-tagger'>\n<script>\n//<![CDATA[\n        (function() {\n          var $container = $(\"#react-component-9bcb9d\");\n          var props = $container.data(\"props\");\n          var element = React.createElement(Tagger, props);\n\n          ReactDOM.render(element, $container[0]);\n        })();\n\n//]]>\n</script><span id=\"react-component-9bcb9d\" class=\"tagger-container\" data-props=\"{&quot;tagValues&quot;:[],&quot;urlGet&quot;:&quot;/tags.json&quot;,&quot;urlPost&quot;:&quot;/tags.json?survey_response_id=3538227&quot;,&quot;urlDelete&quot;:&quot;/tags.json?survey_response_id=3538227&quot;,&quot;urlManager&quot;:&quot;/tags&quot;,&quot;indexCacheKey&quot;:&quot;dashboard-survey-response-tags&quot;,&quot;canRemove&quot;:true,&quot;canAdd&quot;:true,&quot;canEdit&quot;:true}\"></span>\n\n</div>\n</div>\n</div>\n</div>\n</div>\n<div class='row survey-response is-comment survey-response-jiROhAxnyGSNJuG7nvq07f8b' data-survey-request-token='jiROhAxnyGSNJuG7nvq07f8b' id='survey-response-3538299'>\n<div class='span-2 survey-response-node'>\n<div class='smiley is-promoter-promoter'>\n<div class='smiley-face'></div>\n<div class='smiley-score'>9</div>\n</div>\n<div class='survey-response-line'></div>\n</div>\n<div class='last survey-response-content span-15'>\n<div class='survey-response-content-inner'>\n<a class=\"survey-response-link\" href=\"/r/hqMa4mhrmMtXJVqZ4at2eNkXoifN9q4S\"></a>\n<div class='survey-response-content-inner-container'>\n<div class='survey-response-meta'>\n<div class='survey-response-meta-person'>\n<a class=\"survey-response-meta-person-name survey-response-prioritized-link\" dir=\"auto\" href=\"/people/24253736/feedback\">Aaron Duncan</a>\n<a title=\"Email aaron.duncan@halebrooks.net\" class=\"survey-response-meta-person-icon ss-icon survey-response-prioritized-link\" href=\"mailto:aaron.duncan@halebrooks.net?body=Hi%2C%0A%0AWe%20recently%20asked%20%E2%80%9CHow%20likely%20are%20you%20to%20recommend%20Hem%20%26%20Stitch%20to%20a%20friend%3F%E2%80%9D%20and%20you%20gave%20us%20a%20score%20of%209%20out%20of%2010.%0A%0AYou%20also%20left%20this%20comment%3A%20%E2%80%9CMy%20girlfriend%20told%20me%20to%20get%20your%20app%2C%20put%20it%20on%20the%20iPad%20and%20started%20browsing.%20Liked%20the%20look%20of%20your%20basics.%20Solid%20stuff.%20Ordered%20some%20of%20your%20shirts%20and%20they%20fit%20great%20and%20are%20super%20soft.%20Now%20I%20can%20just%20order%20new%20shirts%20from%20you%20guys%2C%20no%20more%20going%20to%20the%20mall.%E2%80%9D%0A&amp;subject=A%20survey%20you%20took%20for%20Hem%20%26%20Stitch\">&#x2709;</a>\n</div>\n\n<div class='survey-response-meta-typing-indicator'></div>\n<div class='survey-response-annotation'>\n<a title=\"3 additional answers\" class=\"muted survey-response-prioritized-link\" href=\"/r/hqMa4mhrmMtXJVqZ4at2eNkXoifN9q4S#additional-questions\">3\n<span class='ss-icon ss-icon-optical-push-down'>list</span>\n</a></div>\n<div class='survey-response-meta-timestamp'>\n<a data-timestamp=\"2026-04-13T14:05:58-07:00\" title=\"Apr 13, 2026 – 2:05 pm\" class=\"js-timestamp muted survey-response-prioritized-link\" href=\"/r/hqMa4mhrmMtXJVqZ4at2eNkXoifN9q4S\">2 days ago</a>\n</div>\n</div>\n<div class='survey-response-comment' dir='auto'>\n<p>My girlfriend told me to <span class=\"survey-response-content-inner-highlight\">get</span> your app, put it on the iPad and started browsing. Liked the look of your basics. Solid stuff. Ordered some of your shirts and they fit great and are super soft. Now I can just order new shirts from you guys, no more going to the mall.</p>\n</div>\n<div class='survey-response-additional-questions' style='display: none'></div>\n</div>\n<div class='survey-response-content-tags-container'>\n<div class='survey-response-tagger'>\n<script>\n//<![CDATA[\n        (function() {\n          var $container = $(\"#react-component-217844\");\n          var props = $container.data(\"props\");\n          var element = React.createElement(Tagger, props);\n\n          ReactDOM.render(element, $container[0]);\n        })();\n\n//]]>\n</script><span id=\"react-component-217844\" class=\"tagger-container\" data-props=\"{&quot;tagValues&quot;:[&quot;fit&quot;,&quot;mobile&quot;,&quot;quality&quot;,&quot;soft&quot;],&quot;urlGet&quot;:&quot;/tags.json&quot;,&quot;urlPost&quot;:&quot;/tags.json?survey_response_id=3538299&quot;,&quot;urlDelete&quot;:&quot;/tags.json?survey_response_id=3538299&quot;,&quot;urlManager&quot;:&quot;/tags&quot;,&quot;indexCacheKey&quot;:&quot;dashboard-survey-response-tags&quot;,&quot;canRemove&quot;:true,&quot;canAdd&quot;:true,&quot;canEdit&quot;:true}\"></span>\n\n</div>\n</div>\n</div>\n</div>\n</div>\n<div class='row survey-response is-comment survey-response-du68bAbKlQFsq03bnJFEVULO' data-survey-request-token='du68bAbKlQFsq03bnJFEVULO' id='survey-response-3538168'>\n<div class='span-2 survey-response-node'>\n<div class='smiley is-promoter-promoter'>\n<div class='smiley-face'></div>\n<div class='smiley-score'>9</div>\n</div>\n<div class='survey-response-line'></div>\n</div>\n<div class='last survey-response-content span-15'>\n<div class='survey-response-content-inner'>\n<a class=\"survey-response-link\" href=\"/r/M2zshJaRC1dNdPq43hkOudTSokU6uMbO\"></a>\n<div class='survey-response-content-inner-container'>\n<div class='survey-response-meta'>\n<div class='survey-response-meta-person'>\n<a class=\"survey-response-meta-person-name survey-response-prioritized-link\" dir=\"auto\" href=\"/people/24253609/feedback\">Jackson Barnett</a>\n<a title=\"Email jackson.barnett@ward.biz\" class=\"survey-response-meta-person-icon ss-icon survey-response-prioritized-link\" href=\"mailto:jackson.barnett@ward.biz?body=Hi%2C%0A%0AWe%20recently%20asked%20%E2%80%9CHow%20likely%20are%20you%20to%20recommend%20Hem%20%26%20Stitch%20to%20a%20friend%3F%E2%80%9D%20and%20you%20gave%20us%20a%20score%20of%209%20out%20of%2010.%0A%0AYou%20also%20left%20this%20comment%3A%20%E2%80%9CI%20didn%E2%80%99t%20get%20much%20time%20in%20the%20store%20as%20you%20were%20closing%20early%20due%20to%20a%20water%20main%20break%2C%20but%20I%20really%20liked%20the%20unique%20layout%20of%20the%20store.%20Felt%20a%20lot%20more%20intuitive%20to%20how%20I%20shop.%20I%20can%E2%80%99t%20stand%20walking%20around%20trying%20to%20find%20something%20that%20is%20not%20in%20the%20place%20I%20thought%20it%20would%20be.%E2%80%9D%0A&amp;subject=A%20survey%20you%20took%20for%20Hem%20%26%20Stitch\">&#x2709;</a>\n</div>\n\n<div class='survey-response-meta-typing-indicator'></div>\n<div class='survey-response-meta-timestamp'>\n<a data-timestamp=\"2026-04-04T22:48:57-07:00\" title=\"Apr 4, 2026 – 10:48 pm\" class=\"js-timestamp muted survey-response-prioritized-link\" href=\"/r/M2zshJaRC1dNdPq43hkOudTSokU6uMbO\">10 days ago</a>\n</div>\n</div>\n<div class='survey-response-comment' dir='auto'>\n<p>I didn’t <span class=\"survey-response-content-inner-highlight\">get</span> much time in the store as you were closing early due to a water main break, but I really liked the unique layout of the store. Felt a lot more intuitive to how I shop. I can’t stand walking around trying to find something that is not in the place I thought it would be.</p>\n</div>\n<div class='survey-response-additional-questions' style='display: none'></div>\n</div>\n<div class='survey-response-content-tags-container'>\n<div class='survey-response-tagger'>\n<script>\n//<![CDATA[\n        (function() {\n          var $container = $(\"#react-component-3a88cd\");\n          var props = $container.data(\"props\");\n          var element = React.createElement(Tagger, props);\n\n          ReactDOM.render(element, $container[0]);\n        })();\n\n//]]>\n</script><span id=\"react-component-3a88cd\" class=\"tagger-container\" data-props=\"{&quot;tagValues&quot;:[&quot;hours&quot;,&quot;store experience&quot;],&quot;urlGet&quot;:&quot;/tags.json&quot;,&quot;urlPost&quot;:&quot;/tags.json?survey_response_id=3538168&quot;,&quot;urlDelete&quot;:&quot;/tags.json?survey_response_id=3538168&quot;,&quot;urlManager&quot;:&quot;/tags&quot;,&quot;indexCacheKey&quot;:&quot;dashboard-survey-response-tags&quot;,&quot;canRemove&quot;:true,&quot;canAdd&quot;:true,&quot;canEdit&quot;:true}\"></span>\n\n</div>\n</div>\n</div>\n</div>\n</div>\n<div class='row survey-response is-comment survey-response-cP04VZ2mtf4ujBc3IQZFVXDP' data-survey-request-token='cP04VZ2mtf4ujBc3IQZFVXDP' id='survey-response-3538186'>\n<div class='span-2 survey-response-node'>\n<div class='smiley is-detractor-detractor'>\n<div class='smiley-face'></div>\n<div class='smiley-score'>2</div>\n</div>\n<div class='survey-response-line'></div>\n</div>\n<div class='last survey-response-content span-15'>\n<div class='survey-response-content-inner'>\n<a class=\"survey-response-link\" href=\"/r/Va8gZrflFWnkTXhwLsma5wKuSwdwyG5l\"></a>\n<div class='survey-response-content-inner-container'>\n<div class='survey-response-meta'>\n<div class='survey-response-meta-person'>\n<a class=\"survey-response-meta-person-name survey-response-prioritized-link\" dir=\"auto\" href=\"/people/24253626/feedback\">Omar Perkins</a>\n<a title=\"Email o_perkins@carlson.us\" class=\"survey-response-meta-person-icon ss-icon survey-response-prioritized-link\" href=\"mailto:o_perkins@carlson.us?body=Hi%2C%0A%0AWe%20recently%20asked%20%E2%80%9CHow%20likely%20are%20you%20to%20recommend%20Hem%20%26%20Stitch%20to%20a%20friend%3F%E2%80%9D%20and%20you%20gave%20us%20a%20score%20of%202%20out%20of%2010.%0A%0AYou%20also%20left%20this%20comment%3A%20%E2%80%9CLook%2C%20I%20love%20they%20way%20your%20cloths%20fit%2C%20but%20you%20definitely%20need%20to%20come%20up%20with%20a%20better%20way%20to%20handle%20online%20purchases%20being%20returned%20to%20local%20stores.%20The%20staff%20was%20bewildered%20and%20it%20took%20over%20an%20hour%20to%20fully%20complete%20the%20process.%20It%20did%20get%20done%20so%20you%20saved%20a%20little%20face%2C%20but%20what%20a%20mess%21%E2%80%9D%0A&amp;subject=A%20survey%20you%20took%20for%20Hem%20%26%20Stitch\">&#x2709;</a>\n</div>\n\n<div class='survey-response-meta-typing-indicator'></div>\n<div class='survey-response-annotation'>\n<a title=\"3 additional answers\" class=\"muted survey-response-prioritized-link\" href=\"/r/Va8gZrflFWnkTXhwLsma5wKuSwdwyG5l#additional-questions\">3\n<span class='ss-icon ss-icon-optical-push-down'>list</span>\n</a></div>\n<div class='survey-response-meta-timestamp'>\n<a data-timestamp=\"2026-04-05T23:53:25-07:00\" title=\"Apr 5, 2026 – 11:53 pm\" class=\"js-timestamp muted survey-response-prioritized-link\" href=\"/r/Va8gZrflFWnkTXhwLsma5wKuSwdwyG5l\">9 days ago</a>\n</div>\n</div>\n<div class='survey-response-comment' dir='auto'>\n<p>Look, I love they way your cloths fit, but you definitely need to come up with a better way to handle online purchases being returned to local stores. The staff was bewildered and it took over an hour to fully complete the process. It did <span class=\"survey-response-content-inner-highlight\">get</span> done so you saved a little face, but what a mess!</p>\n</div>\n<div class='survey-response-additional-questions' style='display: none'></div>\n</div>\n<div class='survey-response-content-tags-container'>\n<div class='survey-response-tagger'>\n<script>\n//<![CDATA[\n        (function() {\n          var $container = $(\"#react-component-0b0c93\");\n          var props = $container.data(\"props\");\n          var element = React.createElement(Tagger, props);\n\n          ReactDOM.render(element, $container[0]);\n        })();\n\n//]]>\n</script><span id=\"react-component-0b0c93\" class=\"tagger-container\" data-props=\"{&quot;tagValues&quot;:[&quot;fit&quot;,&quot;returns&quot;],&quot;urlGet&quot;:&quot;/tags.json&quot;,&quot;urlPost&quot;:&quot;/tags.json?survey_response_id=3538186&quot;,&quot;urlDelete&quot;:&quot;/tags.json?survey_response_id=3538186&quot;,&quot;urlManager&quot;:&quot;/tags&quot;,&quot;indexCacheKey&quot;:&quot;dashboard-survey-response-tags&quot;,&quot;canRemove&quot;:true,&quot;canAdd&quot;:true,&quot;canEdit&quot;:true}\"></span>\n\n</div>\n</div>\n</div>\n</div>\n</div>\n","survey_responses_pagination_html":"<div class='pagination'>\n<div class='pagination-info'>\n2 of 2\n</div>\n<div role=\"navigation\" aria-label=\"Pagination\" class=\"pagination-controls\"><a class=\"previous_page\" rel=\"prev\" href=\"/survey_responses?page=1&amp;query=%22get%22&amp;range=2026-04-01%2F2026-04-30\">&#x25C5;</a> <span class=\"next_page disabled\" aria-disabled=\"true\">&#x25BB;</span></div>\n</div>\n"}