{"current_page":2,"metrics":{"aggregate_score":80,"aggregate_score_formatted":"80","aggregate_score_label":"NPS","window_size_label":"Selected period","response_count":35,"filtered_response_count":35,"filtered_response_count_formatted":"35","promoter_count":31,"promoter_percent":89,"passive_count":1,"passive_percent":3,"detractor_count":3,"detractor_percent":9},"bar_widths":{"704":{"promoter":623,"passive":20,"detractor":62}},"survey_responses_responses_html":"
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\nPeyton Morgan\n✉\n
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\n3\nlist\n
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\n9 days ago\n
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Your sales are always a big deal. The free shipping and returns are great and customer service has always been crazy helpful and quick to respond. It’s like they never sleep.

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10
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\nJayla Barrett\n✉\n
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\n3\nlist\n
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\n11 days ago\n
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First time buying cloths from my iPad but it was great. Love how you have videos of the models wearing the cloths. Makes it much easier to imagine how it will actually fit.

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\nKatelyn Cook\n✉\n
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\n3 days ago\n
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Found you through an ad on Facebook. The clothes looked great so I installed your app. Been really impressed. The quality, fit, and price are all super. Much cheaper than J.Crew and Madewell.

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\nTrevor Gibson\n✉\n
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\n3\nlist\n
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\n6 days ago\n
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I always have a hard time finding jeans that fit, you’re are incredible and the person who helped me was actually really nice and didn’t make me feel rushed. Found a great new pair.

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\nNolan Peters\n✉\n
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\n11 days ago\n
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As a smaller guy, it can be hard to find good looking stuff that also fits without needing to get it tailored. Hem & Stitch always has the best stuff in a size that fits me great.

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\nMicah Brown\n✉\n
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\n3\nlist\n
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\n12 days ago\n
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My wife got me one of your cashmere sweaters for my birthday, now I have 6. They are super soft and fit my slimmer build great. And now I order t-shirts from my phone when I start to run low.

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\nSarah Gardner\n✉\n
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\n3\nlist\n
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\n13 days ago\n
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I must buy something every week. I love that I can quickly return, for free, online or stop by the store if that’s easier too. The site does a great job of showing off the details and the feel always matches what I was expecting.

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\nSummer Rice\n✉\n
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\n3\nlist\n
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\n13 days ago\n
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My friend turned me on to you guys a while ago and things started off great. Bought a few sweaters and such, but this seasons look is just a bit too nuts for me. I think I’ll be going back to my tried and true brands again.

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\nColton Jacobs\n✉\n
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\n10 days ago\n
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Been looking for the quintessential oxford to fill out my weekend wardrobe. Been a bit obsessed, but your’s is just what I’ve been looking for. It fits great, the material is sturdy, and super soft too. I bought 10 and they are my favorite pieces now.

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\nColin Powell\n✉\n
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\n3\nlist\n
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\n6 days ago\n
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I wish you offered a wider selection of coats and jackets. The hoodie is great, but I live in Alaska and so I need to wear a lot more cold weather gear. Maybe even flannel lined jeans etc. Love your style, just not warm enough for here.

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\nMorgan Henderson\n✉\n
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\n13 days ago\n
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My order never arrived. I checked with customer support about it and they have no record of it. They said they’d investigate and report back, but never did. Disappointed since I had heard great things. Would love to be a customer, just wish this was handled more promptly.

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\nJoel Simmons\n✉\n
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\n3\nlist\n
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\n8 days ago\n
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Your Oxfords are a great cut and quality, but the material is a bit heavy. I live in Hawaii and so a linen or lighter weight cotton would be amazing. Most of my friends live here, so we all wear shorts and t-shirts most of the time.

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\nMichelle Hansen\n✉\n
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\n3\nlist\n
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\n12 days ago\n
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The clothes are great, love the quality, but the staff at your stores are hit or miss. My local store has super friendly team, but when I visited San Francisco last month I stopped in, but no one helped me and when I checked out I felt like they were distracted.

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\nAaron Duncan\n✉\n
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\n3\nlist\n
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\n2 days ago\n
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My girlfriend told me to get your app, put it on the iPad and started browsing. Liked the look of your basics. Solid stuff. Ordered some of your shirts and they fit great and are super soft. Now I can just order new shirts from you guys, no more going to the mall.

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\nMckenzie Garrett\n✉\n
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\n11 days ago\n
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Everyone claims to have easy returns, but you actually do. I can’t tell you how many sites I’ve had to beg and plea with customer support to authorize a return. There’s none of that with you guys. I just stick the label you include in the box and drop it in the post. So great.

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