Searching your site is the best out there, such great shots of the clothes and no duds :)
Love being able to make returns at the store for the things I bought online. So much better than printing a return label and shipping it out. Plus I can walk out with something new on the spot.
I had to return an online purchase, and I figured I’d just run down to your Palo Alto store. Your staff was able to make it happen, but they hadn’t processed an online return before, so it took a few minutes. It’s really convent to shop this way, so I’d suggest making the process a bit smoother, Well done though!
I wear oxfords every day. Been wearing them for over 20 years. And now I’ve found the perfect oxford. Best fit and the price is amazing for the quality. Nice job. Only issue is the buttons come loose a bit easy.
Bought a new pair of jeans and they just arrived a couple days ago. Breaking them in and they are already fitting great.
Been looking for the perfect coat for winter and found you guys on Pinterest. It just arrived and is even better than I expected. Super soft and heavy. Just what I wanted and so much less than the luxury brands.
My girlfriend told me to get your app, put it on the iPad and started browsing. Liked the look of your basics. Solid stuff. Ordered some of your shirts and they fit great and are super soft. Now I can just order new shirts from you guys, no more going to the mall.
The app is really good looking and super easy to use.
My boyfriend was super sweet and got me a gift certificate to your store for my birthday and I got a new pair of jeans. Love the way they hug my curves and the wash is just dark enough without being too dark. Plus the quality is incredible, other jeans at your price point are so thin and fray super easy.
I love your Oxfords, but I think my wife is “borrowing” them :)
Just got another delivery of jeans and shirts i ordered last night, super fast delivery (as always) and I get more compliments when I wear my Hem & Stitch stuff than anything else.
Incredible value and quality for the price, plus the stores are always a great source of inspiration for the looks.
Your Palo Alto store is freezing!! I only stayed about 3 minutes as I couldn’t stand it any longer. Are you trying to clear out your sweater stock?!? Seems fishy to me.
My new favorite way to spend an evening is browsing around on your new iPad app.
Finally pulled the trigger on a new pair of jeans from you guys last week. Couldn’t be happier. The photos on the site are gorgeous and love all the detail ones you do so you can see what the material really looks like.
I don’t like to spend much on my wardrobe, and so Hem & Stitch helps me stretch my budget and look great too.
Bought a pair of fun swim trunks and am really happy. Picked them up at your shop in LA while on vacation. Will def seek you out when I get home too.
My girlfriend bought me a new pair of jeans last weekend and they are my new favorite jeans. Great wash and fit. Hadn’t heard of Hem & Stitch before but now I’m a convert.
My favorite store. My boyfriend even tolerates it since you have those comfy leather chairs with interesting magazines for him to read while I explore.
Been a long time customer. Found you through your San Francisco shop. Wandered in one afternoon and have been hooked ever since. Now I buy on your site and in the store, just depends.