Love that you guys offer free shipping and free returns. I hate when people don’t. Not sure my friends really have the same taste as me.
The jeans I ordered didn’t fit very well, so I wanted to return them, but I couldn’t find out where to print the return shipping label. After contacting support they helped me, which was super pleasant.
Ordering from the app is super easy, and your search feature is fantastic, love being able to see everything by color. However, the confirmation email said it would arrive on Friday, but it didn’t come until Wednesday the following week. If you are going to offer free shipping make sure it arrives on time.
The sweaters I ordered were supposed to be charcoal, but they look way different than they did on my iPad.
My orders have been shipping slower and slower and it seems the denim you are using these days is a lots thinner. It is wearing in the knees a lot faster. Still a fan, but hope you can get quality back on track.
Ordered 3 pair of jeans last week. They arrived super fast and love them. And really love the washing instructions you give. Never knew you don’t wash jeans every week.
I wear oxfords every day. Been wearing them for over 20 years. And now I’ve found the perfect oxford. Best fit and the price is amazing for the quality. Nice job. Only issue is the buttons come loose a bit easy.
Bought a new pair of jeans and they just arrived a couple days ago. Breaking them in and they are already fitting great.
My girlfriend told me to get your app, put it on the iPad and started browsing. Liked the look of your basics. Solid stuff. Ordered some of your shirts and they fit great and are super soft. Now I can just order new shirts from you guys, no more going to the mall.
The app is really good looking and super easy to use.
My new favorite way to spend an evening is browsing around on your new iPad app.
The cut of most jeans are too baggy and saggy. Your’s fit great. Really happy with the way they feel and look. Great wash too.
Found you through an ad on Facebook. The clothes looked great so I installed your app. Been really impressed. The quality, fit, and price are all super. Much cheaper than J.Crew and Madewell.
Downloaded the app a couple weeks ago when you were featured. Loved the new customer on-boarding experience, really solid orientation and I’m wearing my new t-shirt as I type this :)
Great value for the quality, love that you are super upfront about everything and where you’re materials are sourced.
This was my first order with you guys and it couldn’t have gone better. It’s always risky trying a new brand, but the denim I got was just the right fit and the wash looked exactly like it did in the app. Plus who can complain with free shipping and returns.
I hate to shop, so free shipping and free returns means I can order from my sofa and then just return what I don’t want to keep.
Appreciate how you make the process of buying super quick. Unfortunately the sweater I bought was a bit too small. Said it would fit my chest dimensions, but I guess not. Now I need to return it.
I love being able to browse all your awesome stuff on my couch with your new iPad app. The way I can just scroll forever is super cool.
I used to shop on the weekends, but now I save a ton of time and can order straight from your app while riding the bus. So cool.