Trend NPS over time

3 days ago

What a disaster! Your vintage tees run way to big, your jeans are stiff as a board, and the Oxford sweater felt like burlap! I’m not sure what all the fuss is about. I’ll stick to Old Navy. They may not be "high fashion", but at least they are cheap! No thanks.

Jaiden Nguyen ✉

3 days ago

Incredible quality and value.

Bryson Walters ✉

4 days ago

I’m a huge fan! I recently went to your store down the street and the experience was excellent! Everything was easy to find and the service was impeccable. Will definitely be shopping with you again.

Aubree Fisher ✉

4 days ago

I recently got a new job and so I needed a bunch of new clothes and have been over the moon for your slacks and sweaters. Super chic and fresh. Being 26 I don’t want dated professional stuff. Never an issue with Hem & Stitch.

Alexa Martinez ✉

4 days ago

Whenever I need help the staff has been super helpful. I think you could have more sizes in stock. Sometimes I have to order online since you don’t have the color and size I want.

Katelyn Mendoza ✉

I browse a lot online, but really love being able to come into the store to try things on and see the colors in real life.

Jake Powell ✉

The collars on the Vintage Tees are a bit wide, but I am pretty picky. Tried to find jeans that would fit me but the person helping me said they had just run out. Guess I’ll it give you another shot before winter when I need to get a few sweaters.

Lila Vasquez ✉

The fitting rooms in your stores are really nice. Some stores have super tiny ones that are claustrophobic. so I appreciate that they have more room and hooks.

Isaiah Little ✉

I was super pleased with the staff at your Rockville store. They are incredibly helpful. I usually have to shop at specialty stores to find my sizes, but they were able to show me a number of things that worked for tall people. The price was a bit steep for what I was wanting to spend, but I felt like it was worth it.

Ayden Walker ✉

The sale rack in the store is my favorite spot. Always really high quality stuff, not like other places that just put junk in the sale section.

Gabrielle Chavez ✉

Bought some shirts last week at the store and they shrunk, tried to return but the staff was really rude and insinuated that I had washed them incorrectly. I expected more from you all.

Nolan Mckinney ✉

It’s pretty rare to find a store that actually recommends things that look nice on me instead of just trying to sell me something. I didn’t find jeans that fit me well, but I have pretty irregular requirements. Even though I didn’t buy anything the entire experience was a delight. I’ll be back next month when I need a new sweater for sure.

Rebecca Romero ✉

Your store just opened up near me, and one night after dinner I had a few minutes to kill and so I wandered in. Was really lovely store and the staff was super friendly, not pushy. Long story short, I ended up buying $300+ worth of new stuff :)

Trevor Gibson ✉

I always have a hard time finding jeans that fit, you’re are incredible and the person who helped me was actually really nice and didn’t make me feel rushed. Found a great new pair.

Ivan Owens ✉

Can’t go wrong with Hem & Stitch. My only issue is I wish you sold a larger size Oxford, XL isn’t quite big enough for me.

Sara Jones ✉

Popped in your store the other day and was really pleased with the entire experience. The staff was friendly, you had all my sizes, and I even got a nice little discount. Big fan.

Marcus Parker ✉

This is the first time I actually enjoyed shopping. I’m not big on pushy salespeople (is anyone?). I found the staff to be very helpful when needed, but stayed out of my way most of the time.

Alejandro Burns ✉

7 days ago

The stores are great, the site is great, the clothes are great. My only nit would be I wish you had a line for huskier guys like me.

Payton Hoffman ✉

7 days ago

I was overcharged $50 last time I visited the store. I said something, but the sales person said It was correct. I had a discount to use, but they said it would apply "later"? What does that mean?

Harrison Ward ✉