Score | Responses | Percentage of total |
---|---|---|
Very Happy | 217 | 60% |
Happy | 34 | 9% |
Neutral | 37 | 10% |
Unhappy | 34 | 9% |
Very Unhappy | 37 | 10% |
I’m a nut for well made clothing and so I was overjoyed when I found you all. Each item is so meticulously made, it just oozes quality. My only issue has been you don’t have my size in many of your lines. Makes it hard to convert my whole wardrobe.
I appreciate that your store is balanced, not too girly. Lots of stores I’ve been into recently put all the men’s in the back so I feel weird walking through a huge women’s section. Having the store split down the middle is much nicer. Smart.
My first order arrived last week, a simple oatmeal cashmere crew sweater. I adore it. I’ve gotten more compliments on this sweet little sweater than any item I’ve ever worn before. Will be back for more soon :)
This is the first time I actually enjoyed shopping. I’m not big on pushy salespeople (is anyone?). I found the staff to be very helpful when needed, but stayed out of my way most of the time.
Everyone claims to have easy returns, but you actually do. I can’t tell you how many sites I’ve had to beg and plea with customer support to authorize a return. There’s none of that with you guys. I just stick the label you include in the box and drop it in the post. So great.