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Reports

Over time Snapshot Pivot table Additional questions Benchmarks
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10
43
24
Your NPS
-
no data
Low
High
Average

Health plans

Industry includes Aetna, Anthem, Humana, Coventry Health Care, Blue Shield of California, Health Net, Highmark, CIGNA, Medicare, United Healthcare, Kaiser Permanente, Medicaid, and TriCare

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Industry low
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Industry average
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Industry high
Your NPS Industry Average Difference Percentile
Nov 2023 - 24 - -
Dec - 24 - -
Jan 2024 - 24 - -
Feb - 24 - -
Mar - 24 - -
Apr - 24 - -
May - 24 - -
Jun - 24 - -
Jul - 24 - -
Aug - 24 - -
Sep - 24 - -
Oct - 24 - -
Nov - 24 - -

Data source: 2016 Net Promoter Score Benchmarks Study by the Qualtrics XM Institute (formerly Temkin Group).