Score | Responses | Percentage of total |
---|---|---|
10 | 2 | 20% |
9 | 6 | 60% |
8 | 1 | 10% |
7 | 1 | 10% |
6 | 0 | 0% |
5 | 0 | 0% |
4 | 0 | 0% |
3 | 0 | 0% |
2 | 0 | 0% |
1 | 0 | 0% |
0 | 0 | 0% |
Not sure if the AC was broken or what but it was SUPER cold in the store. I live in California and it get’s hot, but it’s hard to shop when you’re shivering. Still, I did get a pretty killer sweater! I’ll come back in the winter when it’s warmer ;)
The jeans I ordered didn’t fit very well, so I wanted to return them, but I couldn’t find out where to print the return shipping label. After contacting support they helped me, which was super pleasant.
Don’t shop much, but when I do I can’t stand when things are out of stock. That’s never a problem with you guys. Always have what I want so I can get in and out, no fuss.
I’ve been a customer for years. Love your stuff, the quality has been incredible year after year and tell everyone I know that they should be buying from Hem & Stitch.
I used to work and retail and so I know how tough it can be, your staff is just the best. Never had a bad interaction with them and they are super knowledgeable about the origin of the materials, construction, stock levels, discounts. It’s kinda crazy.